Where is 24/7 Live Chat?
Within the last 2 weeks I chatted with Support, but now I can't even find the Chat box. The 'Ask us anything' page, 'Start Char Session' fails to launch. I just want to find Chat.
I just replaced the hot end on my MK3S (again). I'm using 3.13.3 FW. At first I got MINTEMP error. Found my hot end thermistor connector was in the wrong socket. Fixed that, ran Calibrate XYZ again and now the error msg. is Thermal Anomaly (not even in the Handbook of Errors, but I assume it's the same as Thermal Runaway ??). I've checked the wiring although I never touched the hot bed cables during assembly of the new hot end.
Please help, I'm on a very tight deadline and only 4 more parts to print and paint.
RE: Where is 24/7 Live Chat?
The web pages are acting up ... which appears to be a normal thing. They work for a bit then some of the buttons stop working. No chat for me, and notifications worked exactly once this session. Sometimes coming in on a different browser will get what you need; other times they all seem affected.