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Ship Date Tracking Spreadsheet  

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Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet

I don't think the table at https://help.prusa3d.com/l/en/article/6OdtbKF1bw-mk-3-shipping-information has been updated since july 17th, except for the smooth pei kit option.
Powder-coated kits still say "Now shipping" on the kits from early may. Late may says they're shipping from "July 19th", so I guess they're way behind on those.

Posted : 30/07/2018 4:58 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet


I don't think the table at https://help.prusa3d.com/l/en/article/6OdtbKF1bw-mk-3-shipping-information has been updated since july 17th, except for the smooth pei kit option.
Powder-coated kits still say "Now shipping" on the kits from early may. Late may says they're shipping from "July 19th", so I guess they're way behind on those.

Sure looks like that to me.

--------------------
Chuck H
3D Printer Review Blog

Posted : 30/07/2018 5:22 pm
Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet

Doesn't look like there was any update at all this week. 🙁

Posted : 31/07/2018 1:49 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

There should be an update this week. I have been told it is pending any time.

--------------------
Chuck H
3D Printer Review Blog

Posted : 31/07/2018 3:40 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

8 days since the last update. Hopefully soon: https://help.prusa3d.com/l/en/article/6OdtbKF1bw-shippingtable

The last kit with powder coating that was filled and posted to the spreadsheet took 6-7 weeks. They must be backed up.

https://docs.google.com/spreadsheets/d/1-N3lr0HiqUotot7OENLwsvehnlxSr1U3WVRhi9QyyGA/edit#gid=0

--------------------
Chuck H
3D Printer Review Blog

Posted : 02/08/2018 12:49 am
Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet

An powder-coated kit order from june 11th was shipped yesterday. According to the shipping table, it should've been shipped last week. So it would seem they are a bit more than 1 week behind.

Posted : 02/08/2018 10:51 am
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet


An powder-coated kit order from june 11th was shipped yesterday. According to the shipping table, it should've been shipped last week. So it would seem they are a bit more than 1 week behind.

That is correct. It is only an N of 1.

--------------------
Chuck H
3D Printer Review Blog

Posted : 02/08/2018 11:23 am
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

The schedule is updated to August 2nd.

--------------------
Chuck H
3D Printer Review Blog

Posted : 02/08/2018 8:30 pm
Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet

Sort of? Looks like only Smooth PEI kit has been updated, and a new row added. Powder-coated kits are still shipping "From July 19", two weeks ago.

Posted : 02/08/2018 11:19 pm
rjfmn
(@rjfmn)
Active Member
Re: Ship Date Tracking Spreadsheet

The way they update the page is...odd. I'm the one that posted the 6/11 order to the spreadsheet, and it should arrive today. I would think that any of the fields before that date should be changed to Already Shipped?

Maybe there's something else on people's orders that is causing trouble? Mine was just a printer kit with powder coated sheet, absolutely nothing else.

Posted : 03/08/2018 5:44 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet


The way they update the page is...odd. I'm the one that posted the 6/11 order to the spreadsheet, and it should arrive today. I would think that any of the fields before that date should be changed to Already Shipped?

Maybe there's something else on people's orders that is causing trouble? Mine was just a printer kit with powder coated sheet, absolutely nothing else.

When did you order and when did it ship?

--------------------
Chuck H
3D Printer Review Blog

Posted : 03/08/2018 6:40 pm
rjfmn
(@rjfmn)
Active Member
Re: Ship Date Tracking Spreadsheet



The way they update the page is...odd. I'm the one that posted the 6/11 order to the spreadsheet, and it should arrive today. I would think that any of the fields before that date should be changed to Already Shipped?

Maybe there's something else on people's orders that is causing trouble? Mine was just a printer kit with powder coated sheet, absolutely nothing else.

When did you order and when did it ship?

Ordered 6/11, as I said, shipped 8/1. Received yesterday, assembled last night (10PM-3AM). Even printed a whistle last night. Came out great! Working on a benchy right now.

Posted : 04/08/2018 6:32 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

That is a long time for a kit.

--------------------
Chuck H
3D Printer Review Blog

Posted : 04/08/2018 7:20 pm
Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet

Powder-coated kits take a while. Randys took 7 weeks-ish, a week more than the 5-6 week lead time that Prusa announces. My kit was ordered 10 days after Randys, so I'm hoping it'll ship next week.

Posted : 05/08/2018 11:48 am
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

So how long are the assembled printers with powder coating taking? They are listed as taking 7 weeks.

--------------------
Chuck H
3D Printer Review Blog

Posted : 05/08/2018 3:34 pm
Repvik
(@repvik)
Active Member
Re: Ship Date Tracking Spreadsheet


So how long are the assembled printers with powder coating taking? They are listed as taking 7 weeks.

My wifes kit order is now on week 7, and support said it may take "another week or two", due to delivery issues with the powder-coated plates. So, a powder-coated kit looks like it could take 8-9 weeks, and that means an assembled printer would probably be 9-10 weeks.

Good thing my neighbour has three kits incoming, albeit with PEI sheets.

Posted : 07/08/2018 6:12 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

I am not sure when is better to over promise and under deliver or indicate a longer delivery time and beat the time. Right now, it sound like they should have rationed the printers so they could delivered on time.

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Chuck H
3D Printer Review Blog

Posted : 07/08/2018 8:18 pm
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet

How long do you have to contest or ask for a refund on PayPal?

--------------------
Chuck H
3D Printer Review Blog

Posted : 07/08/2018 8:29 pm
Cyberguyen
(@cyberguyen)
Eminent Member
Re: Ship Date Tracking Spreadsheet

The Prusa people are now saying 6-8 weeks more than the shipping table for the powder coated PEI spring sheet 😥

But they haven't corrected the shipping table yet.

That means new kits are 14-16 weeks and printers are 15-17 weeks - you may have your printer by Christmas 2018 😮
(hopefully before they relases the MK4)

I think they should just remove the powder coated PEI sheet option and sell them as cheap as possible to printer owners afterwards.

Posted : 08/08/2018 11:05 am
cwbullet
(@cwbullet)
Member
Re: Ship Date Tracking Spreadsheet



I think they should just remove the powder coated PEI sheet option and sell them as cheap as possible to printer owners afterwards.

That maybe the best option. I will tell you that I had better get my printer by 5 months. The limit for paypal complaints in 6 months.

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Chuck H
3D Printer Review Blog

Posted : 08/08/2018 12:04 pm
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