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Ship Date Tracking Spreadsheet  

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Gato
 Gato
(@gato)
Reputable Member
Re: Ship Date Tracking Spreadsheet

https://help.prusa3d.com/l/en/article/6OdtbKF1bw-mk-3-shipping-information updated. Few days delayed. Was expecting more delay so good news! 🙂

Posted : 06/04/2018 8:39 am
Pete
 Pete
(@pete)
Trusted Member
Re: Ship Date Tracking Spreadsheet

Pleasant surprise. Just got tracking info from UPS for black assembled MK3 ordered on 02/20/2018. Shall be delivered on Monday. 😀

Posted : 06/04/2018 12:03 pm
smithkt
(@smithkt)
Eminent Member
Re: Ship Date Tracking Spreadsheet


Pleasant surprise. Just got tracking info from UPS for black assembled MK3 ordered on 02/20/2018. Shall be delivered on Monday. 😀

Be prepared for that date to change if you are in the US. My kit was picked up by UPS on 3/29. It initially said I would have it on 3/30. I was skeptical as I could not see how it could get to the US in one day, I was right. It stayed in Prague until 4/2. It made a stop in Germany on 4/3. It arrived in the US on 4/4. It is now supposed to be delivered today on 4/6. That is 8 days from the original pickup date.

Until it says it is on the truck for delivery, I'm still not convinced it will actually show up today.

Posted : 06/04/2018 1:01 pm
Magnus
(@magnus-3)
Eminent Member
Re: Ship Date Tracking Spreadsheet

Jan-18 orange kit still not shipped. Talked to support that said they put high priority on it or something like that.

Frustrating seeing so many people getting their units shipped and having ordered after some of us.

Posted : 06/04/2018 1:01 pm
sven.b6
(@sven-b6)
New Member
Re: Ship Date Tracking Spreadsheet

finally I had an email today that our black kit ordered february 06 has a tracking number.

I was a bit nervous because it was ordered together with a black spool of PETG and all kinds of PETG filament are shown as out of stock for the last week. lets see if UPS can transport it all the 300km from praque by monday =)

Posted : 06/04/2018 1:40 pm
mute
 mute
(@mute)
Active Member
Re: Ship Date Tracking Spreadsheet

Well, the shipping page says all Week 3 orders have been shipped, but I'm still showing up as backorder and nothing in my UPS account yet. Guess we'll see in a few hours if it really is going to ship this week.

Posted : 06/04/2018 2:04 pm
jafras
(@jafras)
Active Member
Re: Ship Date Tracking Spreadsheet

I contacted support to inquire about my Jan 16th order. It's delayed because I requested an autograph. I said to forget about the autograph and he said he'd upgrade it to priority.

Posted : 06/04/2018 2:05 pm
Pete
 Pete
(@pete)
Trusted Member
Re: Ship Date Tracking Spreadsheet


Be prepared for that date to change if you are in the US. My kit was picked up by UPS on 3/29. It initially said I would have it on 3/30....

Nope just to Germany. I‘m optimistic. Status already changed from announced to picked up.

Btw. so far no email from Prusa about the shipping.

Posted : 06/04/2018 3:42 pm
sven.b6
(@sven-b6)
New Member
Re: Ship Date Tracking Spreadsheet

My email says "This message was sent to you at the request of Prusa Research s.r.o to notify you that the shipment information below has been transmitted to UPS. The physical parcel may or may not have actually been tendered to UPS for shipment. To verify the actual transit status of your shipment, click on the tracking link below."

So I think it's intended by prusa, that there is no extra email 😉

Posted : 06/04/2018 5:04 pm
stp
 stp
(@stp)
Active Member
Re: Ship Date Tracking Spreadsheet

I contact them last night for my black kit ordered 13 jan.
I told them they can send me the orange kit and parcel has been pickup today, I should have asked them earlier.
The chat can help 🙂

Posted : 06/04/2018 5:53 pm
Pete
 Pete
(@pete)
Trusted Member
Re: Ship Date Tracking Spreadsheet


My email says "This message was sent to you at the request of Prusa Research s.r.o to notify you that the shipment information below has been transmitted to UPS. The physical parcel may or may not have actually been tendered to UPS for shipment. To verify the actual transit status of your shipment, click on the tracking link below."

So I think it's intended by prusa, that there is no extra email 😉

You are right, same for me. I‘m used to get a shipping email from the seller with tracking number and sometimes a second email from the carrier with estimated delivery. So I misleaded this email from UPS as the second one. 😉

Posted : 06/04/2018 7:12 pm
chris3030
(@chris3030)
Trusted Member
Re: Ship Date Tracking Spreadsheet



Be prepared for that date to change if you are in the US. My kit was picked up by UPS on 3/29. It initially said I would have it on 3/30. I was skeptical as I could not see how it could get to the US in one day, I was right. It stayed in Prague until 4/2. It made a stop in Germany on 4/3. It arrived in the US on 4/4. It is now supposed to be delivered today on 4/6. That is 8 days from the original pickup date.

Until it says it is on the truck for delivery, I'm still not convinced it will actually show up today.

Do you mind posting your UPS status updates so we know what tracking updates we should expect?

Posted : 06/04/2018 11:33 pm
smithkt
(@smithkt)
Eminent Member
Re: Ship Date Tracking Spreadsheet



Do you mind posting your UPS status updates so we know what tracking updates we should expect?

Here is my complete tracking history. Yes, it actually was delivered today. 🙂


LOCATION DATE LOCAL TIME ACTIVITY
-------------, NY, US 04/06/2018 4:21 P.M. Delivered
-------------, NY, United States 04/06/2018 9:07 A.M. Out For Delivery Today
04/06/2018 7:51 A.M. Loaded on Delivery Vehicle
04/06/2018 7:44 A.M. Destination Scan
04/06/2018 6:30 A.M. Arrival Scan
Philadelphia, PA, United States 04/06/2018 2:44 A.M. Departure Scan
Philadelphia, PA, United States 04/05/2018 11:58 A.M. Import Scan
Philadelphia, PA, United States 04/04/2018 7:05 A.M. Arrival Scan
Koeln, Germany 04/04/2018 4:49 A.M. Departure Scan
04/04/2018 12:16 A.M. Arrival Scan
Prague, Czechia 04/03/2018 11:05 P.M. Departure Scan
04/03/2018 5:48 P.M. Export Scan
04/03/2018 4:04 P.M. Export Scan
04/03/2018 1:52 P.M. Your package is being processed at the clearance agency. / Your package was
released by the clearing agency.
Prague, Czechia 03/29/2018 10:10 P.M. Export Scan
03/29/2018 10:08 P.M. Export Scan
03/29/2018 9:49 P.M. Export Scan
03/29/2018 6:40 P.M. A missing commercial invoice is causing a delay. / Your package was released
by the clearing agency.
03/29/2018 5:37 P.M. Your package is being processed at the clearance agency.
Prague, Czechia 03/29/2018 5:37 P.M. A missing commercial invoice is causing a delay.
03/29/2018 5:37 P.M. Your package is being processed at the clearance agency. / Your package was
released by the clearing agency.
Prague, Czechia 03/29/2018 4:10 P.M. Origin Scan
03/29/2018 1:52 P.M. Pickup Scan
Czechia 03/26/2018 7:45 A.M. Order Processed: Ready for UPS

Posted : 06/04/2018 11:49 pm
SquareBallz
(@squareballz)
Member
Re: Ship Date Tracking Spreadsheet

Ordered orange kit on the 10th of february (week6) and it was shipped yesterday! 😀

Posted : 07/04/2018 7:51 am
Joris
(@joris)
New Member
Re: Ship Date Tracking Spreadsheet

I just contacted the online chat. Because i ordered mine (orange kit) week 4 25jan and i see that the shipments from ferbuari has been sending alredy. So i cant wait for mine. The online chat says that mine wil be send today. :geek:

Posted : 09/04/2018 1:30 pm
Rainer
(@rainer)
Trusted Member
Re: Ship Date Tracking Spreadsheet

ordered my orange kit on feb 2nd. and still waiting for it to be shipped.
i added 2 rolls of petg and a thermistor later to the order and got told all parts would be reserved so this should not delay my order. but still i assume that is the reason why it still hasn't been shipped.
support was not really helpfull. They just keep telling it will be shipped soon..
and in the XLS, all orders around mine are already shipped...
not happy.

Blog: https://schlosshan.eu
Thingiverse: https://www.thingiverse.com/rainers/collections/rainers-customizable-things
Prusaprinters: https://www.prusaprinters.org/social/6508-rainer/collections/6900
Happy printing 😉

Posted : 09/04/2018 4:56 pm
nathan0876
(@nathan0876)
Estimable Member
Re: Ship Date Tracking Spreadsheet

Ordered a kit jan 21. Got shipping notice this morning, del is supposed to be on friday.

Posted : 09/04/2018 6:12 pm
Dethkake
(@dethkake)
Active Member
Re: Ship Date Tracking Spreadsheet

After receiving tracking on 3/30 and a week and a half of waiting, my printer was finally delivered today (4/9)! I am stuck at work until 530pm est cant wait to get home! I did go on my lunch to at least put it inside so nobody takes it. 😀

Posted : 09/04/2018 7:37 pm
debra.k
(@debra-k)
Eminent Member
Re: Ship Date Tracking Spreadsheet

I'm not on the spread sheet, but I ordered on 31 Jan 2018, and I got notice of shipping this morning. Estimated delivery by UPS is Friday

I am located in the USA!

Debra

Posted : 09/04/2018 9:47 pm
TheCase
(@thecase)
Active Member
Re: Ship Date Tracking Spreadsheet

I ordered Feb 3, "Week 5" on their shipping table. Got my shipping notice from UPS this morning.

It was picked up at 4:13pm Czech time and entered export status 6:30pm.

UPS has it due to arrive 4/13. I am also in the US.

UPDATE: I also updated the spreadsheet with my info. Great work on that - cheers to all involved!

Posted : 09/04/2018 9:56 pm
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