Re: Ship Date Tracking Spreadsheet
Like I said previously. I think they are working on the back-orders that were held up for the new powder coated sheets. Jo had stated that they would start shipping all of us who put things on hold and would send us new sheets when the came out.
I talked to support on Wednesday and said they would send mine out within 7 days. I just got notice this morning that it shipped "Orange". I was part of week 47.
Re: Ship Date Tracking Spreadsheet
Like I said previously. I think they are working on the back-orders that were held up for the new powder coated sheets.
I think the folks in week 52 are just disappointed to see week 1 and 2 kits shipping before theirs are shipped.
Re: Ship Date Tracking Spreadsheet
Data validation doesn't let me put today as the received date. Where is the data validation column for the dates?
Re: Ship Date Tracking Spreadsheet
Like I said previously. I think they are working on the back-orders that were held up for the new powder coated sheets.
I think the folks in week 52 are just disappointed to see week 1 and 2 kits shipping before theirs are shipped.
Yes we are!
Re: Ship Date Tracking Spreadsheet
I don’t think many week 1 and 2 printers were shipped. Maybe one or two by mistake?(I don’t really believe the spreadsheet since anyone could falsify data) I ordered 1 hour into week 2 (1am Jan 8th) and I’m still back ordered. I just hope there are no more delays.. 1 month+ in delays is already killing me.
Re: Ship Date Tracking Spreadsheet
I don’t think many week 1 and 2 printers were shipped. Maybe one or two by mistake?(I don’t really believe the spreadsheet since anyone could falsify data) I ordered 1 hour into week 2 (1am Jan 8th) and I’m still back ordered. I just hope there are no more delays.. 1 month+ in delays is already killing me.
Sure anyone "could" falsify data in the spreadsheet, but why bother? Just reading the thread you can see that a good number of week 1/2 orders have shipped, and a bunch of us week 52 people are wondering why our orders didn't ship as scheduled.
Re: Ship Date Tracking Spreadsheet
Well after a long wait "Order 47" I'm getting excited about my MK3 being shipped. I received the notice yesterday, but the LINK to my order didn't send me anywhere. No tracking number and it asked for me to enter a phone number. My order was held up because I requested the powder coated sheet. They are now pushing those.
Tracked things down and my order number is the same as some place you send your phone number for access to a site.... lol "Phone calls in Hangouts".
Anyways I got on the support line this morning, they asked for my order number and they sent me a link for UPS tracking. It's in Philadelphia as of yesterday morning and it shows it was shipped 3/8.
This tells me my shipment had already traveled two days before I got the shipping notice. A good idea is to ask online support for a shipping link as soon as you get your notice.
LOCATION DATE LOCAL TIME ACTIVITY
Philadelphia, PA, United States 03/10/2018 8:12 A.M. Arrival Scan
Koeln, Germany 03/10/2018 6:30 A.M. Departure Scan
03/10/2018 12:03 A.M. Arrival Scan
Prague, Czechia 03/09/2018 10:58 P.M. Departure Scan
03/09/2018 6:19 P.M. Export Scan
03/09/2018 5:35 P.M. Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
Prague, Czechia 03/09/2018 3:56 P.M. Export Scan
03/09/2018 3:56 P.M. Origin Scan
03/08/2018 8:46 P.M. A missing commercial invoice is causing a delay. / Your package was released by the clearing agency.
03/08/2018 7:15 P.M. Your package is being processed at the clearance agency.
Prague, Czechia 03/08/2018 7:15 P.M. A missing commercial invoice is causing a delay.
03/08/2018 7:15 P.M. Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
Prague, Czechia 03/08/2018 1:31 P.M. Pickup Scan
Czechia 03/08/2018 9:28 A.M. Order Processed: Ready for UPS
I've been rearranging things in my office and created a lot of clutter thinking I had a lot of time. Time to get everything ready.
Re: Ship Date Tracking Spreadsheet
I don’t think many week 1 and 2 printers were shipped. Maybe one or two by mistake?(I don’t really believe the spreadsheet since anyone could falsify data) I ordered 1 hour into week 2 (1am Jan 8th) and I’m still back ordered. I just hope there are no more delays.. 1 month+ in delays is already killing me.
I ordered my MK3 kit on 13 January 2018 and just got email from UPS that they will deliver the printer tomorrow. No need to falsify the data... 🤔
Re: Ship Date Tracking Spreadsheet
It sorta looks like shipping has ground to a halt again. What is going on with the December Orders?
What a shit show...
More specifically, week 52.
Nope, week 51 here. Still waiting.
Re: Ship Date Tracking Spreadsheet
It sorta looks like shipping has ground to a halt again. What is going on with the December Orders?
What a shit show...
More specifically, week 52.
Nope, week 51 here. Still waiting.
Re: Ship Date Tracking Spreadsheet
I don’t think many week 1 and 2 printers were shipped. Maybe one or two by mistake?(I don’t really believe the spreadsheet since anyone could falsify data) I ordered 1 hour into week 2 (1am Jan 8th) and I’m still back ordered. I just hope there are no more delays.. 1 month+ in delays is already killing me.
I ordered my MK3 kit on 13 January 2018 and just got email from UPS that they will deliver the printer tomorrow. No need to falsify the data... 🤔
Well that me sad, your order is almost a week later than mine and I don’t expect it to arrive for another two weeks. Maybe I’ll get lucky and they will ship out a whole bunch today since it’s Monday.
Re: Ship Date Tracking Spreadsheet
What is the current wait time as an estimate?
Re: Ship Date Tracking Spreadsheet
It sorta looks like shipping has ground to a halt again. What is going on with the December Orders?
What a shit show...
More specifically, week 52.
Nope, week 51 here. Still waiting.
It seems like they may have realized that there are still December orders out there waiting to be shipped, someone who ordered on Dec 23rd reported that theirs is now processing in the "MK3 is Shipping" thread. Hopefully yours gets shipped soon. Keep us updated.
Re: Ship Date Tracking Spreadsheet
I understand that assembled isn't the same as kit and I can even understand when I see black kits going out ahead of some orange as part printing comes into play but what I don't understand is when I see an orange kit ordered 30 days after my order getting shipped out totally out of sequence.
I don't get it at all.
In response to the person who asked what the estimated time from order to ship is... In my opinion you need to expect it to take 60 days from time of order until you actually see something. They have bumped my ship date twice and I don't feel confident that they are going to hit this estimate either.
Re: Ship Date Tracking Spreadsheet
If they only could come out and explain what is happening i would understand (about december order shipping after january orders) , its not like we are bothering them about actual shipment estimates.
But i guess we Will start seeing our orders soon.
Re: Ship Date Tracking Spreadsheet
Don't feel guilty about "bothering" them. First you paid up front for something that they gave an estimated shipping date on and have not really been able to deliver on. The least they can do is "Explain the delays" considering they got the money in a timely enough fashion.
Trust me I would love to be able to buy things and shoot out an email to Prusa or others saying hey my money printer was acting up so I need a another 30 days to pay you Joe!
Or woops I underestimated my spending budget for the month so I need another 2 weeks..
You get my point.
The out of order shipping just adds more frustration to the situation.
Re: Ship Date Tracking Spreadsheet
I'm re-arranging my work room for the printer. Last time it was like this was when we were having our first child. 😀
Wonder why no new dates on the spreadsheet today.
Re: Ship Date Tracking Spreadsheet
How accurate have the estimated shipping been on the spreadsheet?
Re: Ship Date Tracking Spreadsheet
Weird, someone updated the shipping sheet 2 days ago, but left the already-missed shipping target dates the same.
I spoke with support just now, was told mine was on the "shipping list" and would ship by Wednesday at the latest. (week 51, kit, orange)
Re: Ship Date Tracking Spreadsheet
Weird, someone updated the shipping sheet 2 days ago, but left the already-missed shipping target dates the same.
I spoke with support just now, was told mine was on the "shipping list" and would ship by Wednesday at the latest. (week 51, kit, orange)
That makes it sound like they are behind another 2 weeks.. at least for us week 52 people.