Re: Ship Date Tracking Spreadsheet
My printer arrived in black palletwrap to hide what was contained within as I suspect the words "3D printer" may attract any dishonest carrier staff who fancy themself a 5-fingered discount 😀
this would be exactly my fear. i also live in an apartment complex where my packages have disappeared before =(
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The spreadsheet updates itself right in the moment one of us is adding information.
Im starting to get nervous. Got the tracking information at 27. 10am and up to now my printer is still not shipped.
I got my tracking information on the 26th at 10AM and my printer is still not shipped. I saw something that suggested the latest batch of powder coated beds arrived. I'm hoping they decided to hold orders to verify these new beds and put them in our shipment.
The powder coated sheet won`t be in the kit anytime soon. Also they are falling behind the schedule - according to our spreadsheet they barely sent any week 51 orders out (including mine). Funny thing is, that people show up that ordered over a month later and already received the printer by now.
I think something is happening. As there are hints that they have new powder coated sheets on Reddit, they also have hinted that good things for people who wait, and finally they have not shipped a printer at all for 2 days. Unless there is some holiday I'm not aware of, those are a lot of things aligning.
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You have a link on reddit?
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https://www.reddit.com/r/3Dprinting/comments/815rjp/testing_the_latest_batch_of_spring_steel_power/
Re: Ship Date Tracking Spreadsheet
Thanks!
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Looks like the official shipping table has been moved to here: https://help.prusa3d.com/l/en/article/6OdtbKF1bw-mk-3-shipping-information
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This order being packed information drives me insane 🙁
I was so excited and now I'm waiting since 3 days for the printer to get shipped 😀
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Prusa are not updating the shipment status, I got mine in packing 2/28 (finally) and still is in yellow "Order Being PAcked" status. However, if I go to UPS, it is already in transit since 3/1. So use the UPS tracking tool, you might have a pleasant surprise
Re: Ship Date Tracking Spreadsheet
Looks like the official shipping table has been moved to here: https://help.prusa3d.com/l/en/article/6OdtbKF1bw-mk-3-shipping-information
They could have least updated it....
I know that they are struggling fullfilling orders in time. Though, I think they could at least try to keep their customers up to date.
Re: Ship Date Tracking Spreadsheet
Prusa are not updating the shipment status, I got mine in packing 2/28 (finally) and still is in yellow "Order Being PAcked" status. However, if I go to UPS, it is already in transit since 3/1. So use the UPS tracking tool, you might have a pleasant surprise
Unfortunately UPS still quotes that the order is Ready for UPS and still not shipped 😐
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They could have least updated it....
I know that they are struggling fullfilling orders in time. Though, I think they could at least try to keep their customers up to date.
I agree, I wont be getting my order anytime soon and I'm just overly impatient, but if you're going to be nice enough to provide this kind of info, a weekly update at least is needed even if its just a ship count. Now its been more than two weeks.
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Anyone else get emails from UPS saying that their package is missing the Commercial Invoice and that its being held?
Prague, Czechia 03/01/2018 6:45 P.M. A missing commercial invoice is causing a delay.
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Talked to chat today, they said fowling:
[16:02:19] Ignacio: Unfortunately we had unexpected production problems and it will be ready to ship during the next week or the next one
My order date is 21/12-2017
Re: Ship Date Tracking Spreadsheet
Anyone else get emails from UPS saying that their package is missing the Commercial Invoice and that its being held?
Prague, Czechia 03/01/2018 6:45 P.M. A missing commercial invoice is causing a delay.
I did, didn't cause any delay. I believe that is a default message until Prusa uploads the commercial invoice to UPS's website? I wouldn't worry about it.
My package says "Out For Delivery" today! WooHoo!
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Talked to chat today, they said fowling:
[16:02:19] Ignacio: Unfortunately we had unexpected production problems and it will be ready to ship during the next week or the next one
My order date is 21/12-2017
That's funny. On Wednesday they told me that it would get out this week and I should receive it next week. I ordered the same day as you. I try not to be impatient but it's tough when you're right down to the last day that you should have shipped.
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Talked to chat today, they said fowling:
[16:02:19] Ignacio: Unfortunately we had unexpected production problems and it will be ready to ship during the next week or the next one
My order date is 21/12-2017
That's funny. On Wednesday they told me that it would get out this week and I should receive it next week. I ordered the same day as you. I try not to be impatient but it's tough when you're right down to the last day that you should have shipped.
This would be so much better if they were updating the official shipping table
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Talked to chat today, they said fowling:
[16:02:19] Ignacio: Unfortunately we had unexpected production problems and it will be ready to ship during the next week or the next one
My order date is 21/12-2017
Yikes!! It is worth the wait though guys. Awesome machine.
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The official shipping page has been updated
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The official shipping page has been updated
Added another week to my expected ship date. I do not know how they can say they are almost caught up and extend expected shipping times in the same day.
Re: Ship Date Tracking Spreadsheet
The official shipping page has been updated
Added another week to my expected ship date. I do not know how they can say they are almost caught up and extend expected shipping times in the same day.
Yea does look like they lost at least a week. The email sent out seems like they were alot more positive things are going to improve. Oh well nothing to do but wait and watch youtube videos lol.