Ship Date Tracking Spreadsheet  

Re: Ship Date Tracking Spreadsheet

It sucks waiting, but it's kind of cool that they eat their own dog food and make the printers with their own printers. That was a selling point for me.

I think if they outsourced everything the Prusa wouldn't be any better than the CR-10. Not that the CR-10 is bad, but they wouldn't be as motivated to make auto leveling, self diagnostics, etc. because they don't have to use it everyday.

Re: Ship Date Tracking Spreadsheet

I agree, and I work for an outsourcer (12 years and counting). LOL...

Prusa has been much better about service, despite interim communications concerns I've had, than other similar small 3D printing companies.... They've been in touch with me since my package froze in Germany/disappeared, or whatever happened, and I really appreciate them for that....

UPS on the other hand, they are acting like fools here in the US. That's all I can say, without this post becoming a book. 😛

It sucks waiting, but it's kind of cool that they eat their own dog food and make the printers with their own printers. That was a selling point for me.

I think if they outsourced everything the Prusa wouldn't be any better than the CR-10. Not that the CR-10 is bad, but they wouldn't be as motivated to make auto leveling, self diagnostics, etc. because they don't have to use it everyday.

Re: Ship Date Tracking Spreadsheet

Koeln, Germany 01/24/2018 6:00 A.M. Departure Scan
01/24/2018 5:15 A.M. The package will be forwarded to a UPS facility in the destination city.
Koeln, Germany 01/23/2018 11:54 P.M. Arrival Scan
rague, Czechia 01/23/2018 10:49 P.M. Departure Scan
01/23/2018 5:40 P.M. Export Scan
01/23/2018 3:16 P.M. Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
Prague, Czechia 01/22/2018 8:31 P.M. Export Scan
01/22/2018 8:31 P.M. Origin Scan
01/22/2018 8:02 P.M. Your package is being processed at the clearance agency.
Prague, Czechia 01/22/2018 2:01 P.M. Pickup Scan
Czechia 01/19/2018 3:45 P.M. Order Processed: Ready for UPS

Looks like my printer is on it's way to USA now 😀
UPS had a Scheduled delivery date for Friday 26th but now it's "Scheduled delivery information is not available at this time. Please check back later." 😯

Re: Ship Date Tracking Spreadsheet

Am I going to wait a extra Week just because Ive been ordering black parts for my printer?😢

Would I've known....But that was a surprise actually ......Why is it so? Or is it just speculation?😢

Thought it was the same delivery time on both colors.....Or am I totally wrong?

Seems a bit strange that Prusa team makes the orange one first or something don't follow the string of that .....???

Can anyone tell.me why?
Thanks I'll hope to get tracking today.....!😊

Re: Ship Date Tracking Spreadsheet

UPS is being really dumb/derpy.... Mine froze at that step for a bit, but is FINALLY past that step. Once you're past that step, things go fast.

Koeln, Germany 01/24/2018 6:00 A.M. Departure Scan
01/24/2018 5:15 A.M. The package will be forwarded to a UPS facility in the destination city.
Koeln, Germany 01/23/2018 11:54 P.M. Arrival Scan
rague, Czechia 01/23/2018 10:49 P.M. Departure Scan
01/23/2018 5:40 P.M. Export Scan
01/23/2018 3:16 P.M. Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
Prague, Czechia 01/22/2018 8:31 P.M. Export Scan
01/22/2018 8:31 P.M. Origin Scan
01/22/2018 8:02 P.M. Your package is being processed at the clearance agency.
Prague, Czechia 01/22/2018 2:01 P.M. Pickup Scan
Czechia 01/19/2018 3:45 P.M. Order Processed: Ready for UPS

Looks like my printer is on it's way to USA now 😀
UPS had a Scheduled delivery date for Friday 26th but now it's "Scheduled delivery information is not available at this time. Please check back later." 😯

Re: Ship Date Tracking Spreadsheet

Ordered black mk3 10/25, received a label generation email today! 😀

Re: Ship Date Tracking Spreadsheet

Just spoke to customer support, apparently there was a problem with my 15/10 order. Hopefully the support chap is sorting whatever the problem was...

Re: Ship Date Tracking Spreadsheet

Yes got being packed today...and export scanUps Prague.

Re: Ship Date Tracking Spreadsheet

I got my tracking on monday 1/22 and UPS is showing my printer as "Your package is being processed at the clearance agency." or "Clearance in Progress". I hope it clears in the next day or so, I wonder what is taking it so long.....

Re: Ship Date Tracking Spreadsheet

Koeln, Germany 01/25/2018 12:01 A.M. Arrival Scan
Prague, Czechia 01/24/2018 10:54 P.M. Departure Scan
01/24/2018 8:22 P.M. Export Scan
01/24/2018 3:17 P.M. Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
Prague, Czechia 01/23/2018 11:04 P.M. Export Scan
01/23/2018 11:04 P.M. Origin Scan
01/23/2018 7:31 P.M. Your package is being processed at the clearance agency.
Prague, Czechia 01/23/2018 4:48 P.M. Pickup Scan
Czechia 01/22/2018 1:37 P.M. Order Processed: Ready for UPS

Making progress, ups says Monday (29th) morning

Order date 10-23

Re: Ship Date Tracking Spreadsheet

I just advanced the highlighting for Kit Units to Week 43 as it is now Thursday, January 25th at ~9:00 AM in Prague, Czechia, and orders for Jan 25th will soon be shipping (next ~12 hours).

(This comment doubles as a notification and a bump for this thread. No further action is necessary)

Re: Ship Date Tracking Spreadsheet

I just advanced the highlighting for Kit Units to Week 43 as it is now Thursday, January 25th.

(This comment doubles as a notification and a bump for this thread. No further action is necessary)

Edit: With the "Week" shipping periods becoming so short, sometimes only a few days before progressing to the next week, I think the color scheme on the chart was implying very few orders were active in "the last few days", when in fact they had been switched from green to gray simply because the next week had started. As such, I split the "Shipping Passed" state by adding "Shipping Recently" - one shade lighter of grey. I made the "Shipping Passed" color one shade darker to make them more distinct.

This now leaves us with the Dark Grey orders which can be considered "passed"/historical, and the Light Grey orders which can be considered "active in the last week or so", followed by the Green orders which are "active in the last few days or so". This makes the Orders sheet more closely resemble the "Happening Recently" sheet, and makes it easier to spot orders which may have shipped in the last few days, but technically shipped in the previous "week".

Re: Ship Date Tracking Spreadsheet

Ordered on October 24th, shipping label generated today. Waiting with baited breath...

Re: Ship Date Tracking Spreadsheet

One more month worth of orders until they reach mine then. Huzzah!

Re: Ship Date Tracking Spreadsheet

Switched assembled mk2s order to mk3 on sept 28th. No tracking info yet.

Re: Ship Date Tracking Spreadsheet

Ordered October 28th, shipping label generated today.

Re: Ship Date Tracking Spreadsheet

Any appetite for cleaning up the Orders page on the Spreadsheet to start closing out older (forgotten) orders and start getting our estimates a bit tighter?

Proposed fixes would be on 10/22 or before, be for kit only with No extras noted.
The artificial tracking, ship, and receive dates would be close to those entries directly before & after the empty row. Anything more aggressive here and live orders would get stepped on.
I'm willing to tidy things up, but only if there is a good deal of thumbs up from the forum.

Re: Ship Date Tracking Spreadsheet

Any appetite for cleaning up the Orders page on the Spreadsheet to start closing out older (forgotten) orders and start getting our estimates a bit tighter?

Proposed fixes would be on 10/22 or before, be for kit only with No extras noted.
The artificial tracking, ship, and receive dates would be close to those entries directly before & after the empty row. Anything more aggressive here and live orders would get stepped on.
I'm willing to tidy things up, but only if there is a good deal of thumbs up from the forum.

I would advise against doing this.

It is better to just keep in mind that some orders won't be updated. The "current averages" numbers only care about the last week or so's data anyway.

If we start to manually affect the rows in the chart based on what we guess the statistics of the chart should be, we create a feedback loop where we are just sculpting the statistics to be what we want them to be.

Re: Ship Date Tracking Spreadsheet

Any appetite for cleaning up the Orders page on the Spreadsheet to start closing out older (forgotten) orders and start getting our estimates a bit tighter?

Proposed fixes would be on 10/22 or before, be for kit only with No extras noted.
The artificial tracking, ship, and receive dates would be close to those entries directly before & after the empty row. Anything more aggressive here and live orders would get stepped on.
I'm willing to tidy things up, but only if there is a good deal of thumbs up from the forum.

I would advise against doing this.

It is better to just keep in mind that some orders won't be updated. The "current averages" numbers only care about the last week or so's data anyway.

If we start to manually affect the rows in the chart based on what we guess the statistics of the chart should be, we create a feedback loop where we are just sculpting the statistics to be what we want them to be.

I'm totally OK with that. If the averages aren't including everything historical, there is no need to clean up. I found a few free moments at work today and thought I offer up the help. Happy to leave things be.

Re: Ship Date Tracking Spreadsheet

Coming up on day 4 of my mk3 sitting in Prague waiting for clearance. Somethings wrong