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Ship Date Tracking Spreadsheet  

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DaMaDo
(@damado)
Active Member
Re: Ship Date Tracking Spreadsheet

I don't mind waiting if that means quality control during production.

Posted : 04/01/2018 8:07 pm
jonathon.b
(@jonathon-b)
Estimable Member
Re: Ship Date Tracking Spreadsheet

How do you add to the sheet?

I ordered Kit on the 20/12/17
I ordered MMU on the same date Different orders

I bet its going to be ages until I get mine 🙁

Posted : 04/01/2018 8:48 pm
Christopher Tilley
(@christopher-tilley)
Trusted Member
Re: Ship Date Tracking Spreadsheet




I got my tracking today!! Order was placed on 10/5/2017 so it looks like they are back to it. Can't wait to get this thing built, history seems to show shipping to the USA is taking 5-7 days so next week for me. Oh and the spreadsheet was locked for me too. I sent an owner request to add the info.

Got my tracking yesterday, and it shipped today. It’s a great feeling isn’t it?!! 😆

I got my tracking on the second and still not shipped ,support said there was production problems when I asked today and they would be shipping again tomorrow or Monday, I’m taking everything with a pinch of salt and am bored of checking the status.

What color did you order?

Posted : 04/01/2018 9:00 pm
jonathon.b
(@jonathon-b)
Estimable Member
Re: Ship Date Tracking Spreadsheet

Orange for printer and same for mmu if there was a option

Posted : 04/01/2018 9:27 pm
Hotrian
(@hotrian)
Trusted Member
Re: Ship Date Tracking Spreadsheet


How do you add to the sheet?

I ordered Kit on the 20/12/17
I ordered MMU on the same date Different orders

I bet its going to be ages until I get mine 🙁

I went ahead and added a row for you, currently 396. Please finish filling it out ♥.

Posted : 05/01/2018 4:40 am
midnight
(@midnight)
New Member
Re: Ship Date Tracking Spreadsheet

I added a row for my order (11/22/2017). Who takes care of sorting and validating if needed?

Posted : 05/01/2018 4:47 am
Hotrian
(@hotrian)
Trusted Member
Re: Ship Date Tracking Spreadsheet


I added a row for my order (11/22/2017). Who takes care of sorting and validating if needed?

I've been sorting and validating the list daily since its inception (or at least within the first few days) :o. There are probably others helping as well. Peter in particular is quite active, and several others have helped with the formulae and scripts.

Posted : 05/01/2018 4:48 am
alan.h7
(@alan-h7)
Active Member
Re: Ship Date Tracking Spreadsheet



Got my tracking yesterday, and it shipped today. It’s a great feeling isn’t it?!! 😆

I got my tracking on the second and still not shipped ,support said there was production problems when I asked today and they would be shipping again tomorrow or Monday, I’m taking everything with a pinch of salt and am bored of checking the status.

What color did you order?

Orange, I thought about changing it to black ages ago I wished I had when they shipped a batch of them before
Christmas.

Posted : 05/01/2018 9:34 am
LordGarth6
(@lordgarth6)
Eminent Member
Re: Ship Date Tracking Spreadsheet

Has anyone heard when they are going to update the shipping schedule to include anything past week 49? I know it's most likely just going to add another week onto the expected shipping date they say for 49 to week 50 and keep the pattern they have but I'd just like to hear it from them.

Posted : 05/01/2018 10:09 am
christopher.o3
(@christopher-o3)
Eminent Member
Re: Ship Date Tracking Spreadsheet

Bhuwan Jain posted a comment on the "Happening Recently" tab of the sheet at 1136 today:

"Apparently some Thermistor issues delaying/holding shipping!"
"This is from chat CSR."

Posted : 05/01/2018 12:58 pm
Peter
(@peter-12)
Estimable Member
Re: Ship Date Tracking Spreadsheet

What is "chat CSR"?
I'm guessing it's not "Corporate Social Responsibility".

Posted : 05/01/2018 2:21 pm
vaxxi
(@vaxxi)
Estimable Member
Re: Ship Date Tracking Spreadsheet

Customer Support Representative

Posted : 05/01/2018 2:22 pm
DaMaDo
(@damado)
Active Member
Re: Ship Date Tracking Spreadsheet

If that's the case, I'm glad they are waiting to resolve the issue before shipping.

Posted : 05/01/2018 2:24 pm
jonathon.b
(@jonathon-b)
Estimable Member
Re: Ship Date Tracking Spreadsheet

Thanks Updated sheet

Posted : 05/01/2018 4:16 pm
ir_fuel
(@ir_fuel)
Estimable Member
Re: Ship Date Tracking Spreadsheet

Added mine too.

Posted : 06/01/2018 12:41 pm
theodor.l
(@theodor-l)
Eminent Member
Re: Ship Date Tracking Spreadsheet

What kind of production issues?
Is it something to do with the rods?

Anyone knows about that?
And how fare back is production and in the end shipping ?

Hoping that they sort it out and that I'll get a maschine that are at higher quality.
......

Hoping for the right type of rods and bearings.....Seems to be a very important thing for the Prusa.team to solve....!

Couldn't see that one coming.....!

Anyone have any links or inside info in the mather

Posted : 07/01/2018 12:37 pm
Craig Trader
(@craig-trader-2)
Eminent Member
Re: Ship Date Tracking Spreadsheet


Bhuwan Jain posted a comment on the "Happening Recently" tab of the sheet at 1136 today:

"Apparently some Thermistor issues delaying/holding shipping!"
"This is from chat CSR."

On Thursday afternoon (2018-01-04 15:10 CET) I was chatting with a Customer Service Representative (CSR) who wrote:

so we have not shipped any printers during the break and have started yesterday but have now realised there are some issues with broken thermistors so we are doing our best to resolve this issue to start shipping again and we sincerely apologise for this

When my Mk3 kit arrives, I want it to work when I assemble it, just like my Mk2 kit. That said, I'm beginning to think that Prusa Research was overly optimistic with their production estimates. First the problems with the powder-coated build plates, then firmware problems, and now broken thermistors.

I'll admit that I'm finding this buying experience somewhat less encouraging than my previous (Mk2) experience from last year. 😐

I solve problems, usually with computers ...

Posted : 07/01/2018 3:45 pm
CorpseGuard
(@corpseguard)
Trusted Member
Re: Ship Date Tracking Spreadsheet

When i read all this threads here i am afraid that i make a mistake with sales my MK2S and bought the MK3. 😥 But lets see what we get. I ordered my at october 14 so it should be shipped this or next week i hope.

Posted : 07/01/2018 7:10 pm
CorpseGuard
(@corpseguard)
Trusted Member
Re: Ship Date Tracking Spreadsheet

When i read all this threads here i am afraid that i make a mistake with sales my MK2S and bought the MK3. 😥 But lets see what we get. I ordered my at october 14 so it should be shipped this or next week i hope.

Posted : 07/01/2018 7:10 pm
ir_fuel
(@ir_fuel)
Estimable Member
Re: Ship Date Tracking Spreadsheet

This is why I waited before ordering. It's good that all the early adopters get theirs first, so when mine will be produced most issues will be resolved hopefully.

You can see this on the mk2s too. Parts get upgraded along the way.

Posted : 07/01/2018 7:14 pm
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