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Order to Shipping Delay (mk3 kit)  

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George F
(@george-f)
New Member
Order to Shipping Delay (mk3 kit)

My order for a mk3 kit was placed and acknowledged by Prusa on July 23.  I received notice of it being shipped on August 20.  So for those wondering whether the world's condition has delayed orders, it's not that bad, not for the mk3 kit at any rate.  And if Prusa is gaining on their backlog, the order was placed over a month ago; the delay is bound to be better today.  DHL says the kit is coming on Friday the 28th.  So shipping to Canada (near Ottawa) from Praha is another 8 days.

Posted : 25/08/2020 10:23 am
Tim G
(@tim-g)
Eminent Member
RE: Order to Shipping Delay (mk3 kit)

Well, it's been 4 weeks since I ordered a MK3 kit and no shipping notice.  Guess 3 to 4 weeks doesn't actually mean 3 to 4 weeks.

Posted : 25/08/2020 4:40 pm
Cael333
(@cael333)
New Member
RE: Order to Shipping Delay (mk3 kit)
Posted by: @tim_gallagher

Well, it's been 4 weeks since I ordered a MK3 kit and no shipping notice.  Guess 3 to 4 weeks doesn't actually mean 3 to 4 weeks.

It's been 9 weeks for me with no shipping notice.

Posted : 27/08/2020 6:37 pm
Watchmaker
(@watchmaker)
Active Member
RE: Order to Shipping Delay (mk3 kit)

Order placed July 12, still on backorder.

Posted : 27/08/2020 8:16 pm
Tim G
(@tim-g)
Eminent Member
RE: Order to Shipping Delay (mk3 kit)

what did you order?  the mk3s kit?  anything special?

Posted : 27/08/2020 10:07 pm
Watchmaker
(@watchmaker)
Active Member
RE: Order to Shipping Delay (mk3 kit)

@tim_gallagher

Mk3S and MMU2. It's probably the latter, since it seems like it's gone in and out of production since I placed the order.

Posted : 28/08/2020 9:19 pm
fawil47604
(@fawil47604)
New Member
RE: Order to Shipping Delay (mk3 kit)

Depending on the severity of the delay—number of customers affected, dollar value of the order, etc.—always consider calling customers about delivery issues.

Posted : 30/08/2020 5:36 am
jared.grinstead
(@jared-grinstead)
New Member
RE: Order to Shipping Delay (mk3 kit)

I ordered the i3 MK3S complete on 6/15 (10 weeks ago) and have not received a shipping notice.  I did order the Olsson Ruby tipped nozzle at the same time and I've have received that already, just not the printer itself.  I've reached out to customer support to see if they can give me an update on the order.

Posted : 01/09/2020 6:20 pm
George F
(@george-f)
New Member
Topic starter answered:
RE: Order to Shipping Delay (mk3 kit)

@jared-grinstead

Hi Jared,  No surprise, I'm sure there's a greater backlog for completed machines than for the kits.  Trust me, it will be worth the wait. 

Posted : 01/09/2020 8:00 pm
Watchmaker
(@watchmaker)
Active Member
RE: Order to Shipping Delay (mk3 kit)

Package in transit as of today.

Posted : 02/09/2020 9:02 pm
Scott
(@scott-12)
New Member
RE: Order to Shipping Delay (mk3 kit)

Ordered MK3S kit on August 16, received today. Just over 2 weeks. Backlogs must be clearing. 

Posted : 02/09/2020 11:20 pm
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