planning to send my assembled printer for repairs  

Re: planning to send my assembled printer for repairs

If it was me, I'd probably roll the dice and order enough parts to build a second extruder rather than pay to ship the printer and pay to have it shipped back, plus all the nuisance in packaging it up well enough for it to make the trip unharmed. Then if it does turn out to be a bad part in your original extruder, seek compensation for the bad part.

First though I'd shoot a youtube video of the printer in action, as clear as you can to show what's not working (perhaps some closeup photos of the bondtech) and see if people here have any suggestions. Not extruding at all sounds like a pretty drastic issue, and drastic issues may be easier to diagnose than subtle ones.

Re: planning to send my assembled printer for repairs

I would dive deeper into it. I think.. you could plug another motor into the plug on the main board. see if that one moves.

Re: planning to send my assembled printer for repairs

I think we need more information from you in order to help :
- is the nozzle getting hot?
- is the extruder motor moving when you tell it to?
- if the extruder motor can be seen to be moving, is it grabbing the filament, but 'clicking', ie the filament isn't being grabbed enough, or is it being stopped from travelling down through the PTFE tubing.
- if you unscrew the nozzle, and undo the two extruder door screws, lift the hatch, you should be able to push filament all the way through without it catching. You'll need to heat up the nozzle before you unscrew it, but the filament hand push can be done cold.

Texy

Re: planning to send my assembled printer for repairs

If it was me, I'd probably roll the dice and order enough parts to build a second extruder rather than pay to ship the printer and pay to have it shipped back, plus all the nuisance in packaging it up well enough for it to make the trip unharmed. Then if it does turn out to be a bad part in your original extruder, seek compensation for the bad part.

First though I'd shoot a youtube video of the printer in action, as clear as you can to show what's not working (perhaps some closeup photos of the bondtech) and see if people here have any suggestions. Not extruding at all sounds like a pretty drastic issue, and drastic issues may be easier to diagnose than subtle ones.

The reason why i was planning to send it is just to avoid more damages and to get people with experience to fix it. Anyway, How much is an another set of extruder? I might get into that if my last resort which is to disassemble the hotend wouldnt work.

Heres a snippet of my problem
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Re: planning to send my assembled printer for repairs

You could also search for local makers near you. The 3DP community is very helpful. Maybe someone in your local area can look at it.

Re: planning to send my assembled printer for repairs

I would dive deeper into it. I think.. you could plug another motor into the plug on the main board. see if that one moves.

The motor works fine, every time i insert a filament it drags them very smoothly, however at a certain point whenever it reaches the bottom it will completely stop, which is probably the reason no filament hasnt come out yet.

Everytime i unload the filament, there are markings of the gear's teeth.

Re: planning to send my assembled printer for repairs

You could also search for local makers near you. The 3DP community is very helpful. Maybe someone in your local area can look at it.

I'll give it a try if everything fails. I do hope that someone out here atleast knows whats going on.

Re: planning to send my assembled printer for repairs

Based on your description, I would reassamble the E3Dv6 hotend completely just to make sure there is no factory assemble issue.
You could also ask the Live Support for replacement.

Re: planning to send my assembled printer for repairs

I think we need more information from you in order to help :
- is the nozzle getting hot?
- is the extruder motor moving when you tell it to?
- if the extruder motor can be seen to be moving, is it grabbing the filament, but 'clicking', ie the filament isn't being grabbed enough, or is it being stopped from travelling down through the PTFE tubing.
- if you unscrew the nozzle, and undo the two extruder door screws, lift the hatch, you should be able to push filament all the way through without it catching. You'll need to heat up the nozzle before you unscrew it, but the filament hand push can be done cold.

Texy

Heres some info on my problem
- the nozzle is getting hot, im sure of it since i tried touch it with a piece of filament, it melted the filaments surface.

-extruder motor works, the filament is being grabbed by it and whenever i unload the filament, it has some markings of the gear's teeth.

-i have fix the clicking by releasing the idler. I also manually pushed the filament through and it goes smoothly until i hit a bump which stops it completely. Clogging isnt going to be an issue since it hasnt extrude anything from the nozzle.

- this is something that i havent tried, i will do this today.

Re: planning to send my assembled printer for repairs

Based on your description, I would reassamble the E3Dv6 hotend completely just to make sure there is no factory assemble issue.
You could also ask the Live Support for replacement.

I will definitely do this today, this problem started when i noticed that the ptfe tube is hitting the bondtech gear, so i resulted in removing the tube, however i didnt push the colet and i forced it out of the hotend. Which might have done something wrong with it.

Does all out of the box ptfe tube needs trimming? Or it should work without any modifications?

Re: planning to send my assembled printer for repairs

Based on your description, I would reassamble the E3Dv6 hotend completely just to make sure there is no factory assemble issue.
You could also ask the Live Support for replacement.

I will definitely do this today, this problem started when i noticed that the ptfe tube is hitting the bondtech gear, so i resulted in removing the tube, however i didnt push the colet and i forced it out of the hotend. Which might have done something wrong with it.

Does all out of the box ptfe tube needs trimming? Or it should work without any modifications?

Re: planning to send my assembled printer for repairs

You can use this guide for more details:
https://manual.prusa3d.com/Guide/How+to+change+a+PTFE+tube+-+Original+Prusa+i3+MK3-MK2.5/761

Re: planning to send my assembled printer for repairs

I think we need more information from you in order to help :
- is the nozzle getting hot?
- is the extruder motor moving when you tell it to?
- if the extruder motor can be seen to be moving, is it grabbing the filament, but 'clicking', ie the filament isn't being grabbed enough, or is it being stopped from travelling down through the PTFE tubing.
- if you unscrew the nozzle, and undo the two extruder door screws, lift the hatch, you should be able to push filament all the way through without it catching. You'll need to heat up the nozzle before you unscrew it, but the filament hand push can be done cold.

Texy

Heres some info on my problem
- the nozzle is getting hot, im sure of it since i tried touch it with a piece of filament, it melted the filaments surface.

-extruder motor works, the filament is being grabbed by it and whenever i unload the filament, it has some markings of the gear's teeth.

-i have fix the clicking by releasing the idler. I also manually pushed the filament through and it goes smoothly until i hit a bump which stops it completely. Clogging isnt going to be an issue since it hasnt extrude anything from the nozzle.

- this is something that i havent tried, i will do this today.

It sounds like you have an obstruction somewhere in the filament path. If it were mine, I'd get a sharpie open the extruder door and get the nozzle up to full temperature, then push a piece of filament through by hand, if it stops but doesn't come out of the nozzle I'd mark the filament at between the bond tech gear on the motor and the PTFE tube below it with the sharpie and pull it out. Then you'll have a pretty good idea how far down your blockage is. If you're able to actually get the filament to come out of the nozzle your issue is likely with your motor or your bond tech gears, (maybe loose grub screw?)

Re: planning to send my assembled printer for repairs

you could. take the nozzle off and see if it feeds.

Re: planning to send my assembled printer for repairs

you could. take the nozzle off and see if it feeds.


That would be my next step, though I'm not sure how comfortable he/she is wrenching... Worst case I'd pop the nozzle off then try to push filament up through the nozzle end of the extruder. If he marks the filament he'll know for sure how where his blockage is

Re: planning to send my assembled printer for repairs

Hello guys thanks for commenting, right now i dissasembled the hotend, i may have found one of the issue. There was a small piece of black plastic on my hotend, which maybe a piece of colet clippings. It probably happend when i forced the ptfe tube out. Im starting to think that was the reason why my ptfe tube wont sit right, which i resulted on trimming em.

Another issue though is that the filament wont pass through the heat break, heres a pic

Heat break https://imgur.com/gallery/bldl8Th

Re: planning to send my assembled printer for repairs

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just drag and drop the picture into the text window. filament might be stuck in it.

Re: planning to send my assembled printer for repairs

Server Error

403

Forbidden on that picture.

just drag and drop the picture into the text window. filament might be stuck in it.

http://imgur.com/gallery/qdk6ZAP

sorry mate im using phone right now so couldnt drop em

Re: planning to send my assembled printer for repairs

still cant see the picture. but.. do you have something to poke thru the heat break? maybe try to push it up from where the nozzle is