No response from Prusia
Hello all
Does anyone have an idea of how long it takes for Prusia to respond when you go through their official process?
It’s been several days and multiple attempts to contact them with nothing but a single audio message in response
Extremely disheartened with the lack of company support and product quality that I received.
Re: No response from Prusia
Use the live chat on their site.
They will answer within seconds.
Re: No response from Prusia
I have now spent more than three weeks in contact with them or lack of contact
Not counting the first week that they said they could not find those original emails that I went through the original site and got auto confirmations for
I have shown them pictures and they have told me things to do after I’ve done them and told them it doesn’t work they send the exact same reply saying do it again
After I replied to that they stopped contacting me
Now I am forced to go to my credit card company and dispute the purchase in which I spent over $900
Having been told to try and contact him through chat I can no longer do so
This has been an absolutely horrible experience.
I chose this printer purely based on reviews and the heated print bed versus a better quality linear rail printer for a cheaper price that lacked only the heated bed
I am one very disappointed customer