Re: Did everyone get their orders on time?
Ordered assembled on Jan 9th, 9 weeks and counting the hours! Expected shipping maybe next week! 😀
But based on the "Now Shipping" being spread now over a two week period... looks like it might slip an extra week.
Re: Did everyone get their orders on time?
I placed my order Feb 1st, and got my shipping notice this morning. UPS is telling me it should be delivered on Friday, March 24th.
Re: Did everyone get their orders on time?
Ordered a pre-built model on December 25, 2016 and got the shipping confirmation today. UPS says Friday March 24th delivery to Anchorage, Alaska. I hope it shows up before the weekend as it's being shipped to my office. Almost 13 weeks since the initial order to ultimate delivery.
Re: Did everyone get their orders on time?
Got my kit today. Niece and nephew snuck off with the Haribo gummies, but I'm more interested in the printer.
Thank you, Team Prusa!
Re: Did everyone get their orders on time?
Got my kit with all black parts today, ordered on the 30th januar
Re: Did everyone get their orders on time?
Placed my order for a prusa kit (orange/black) on 03.02.2017, today I got the shipping notice, should be at my doorstep on 28.03.2017
Re: Did everyone get their orders on time?
Time to get started on assembly...
Re: Did everyone get their orders on time?
Placed my order on Feb-2 and got the shipping notification on Mar-22. When i got home from work the package already had been delivered. 😀
Shipping to Austria took only two days, the testing and packaging protocol was dated Mar-20.
My 12 year old son (great LEGO fan) has already build the printer with ease, i had only to supervise a little and help with english2german translation. 😉
Printing 24x7 now without any problems. We are so happy, thanks to Josef and his team. ❗
best regards and keep on waiting, it´s really worth it
Robert
Re: Did everyone get their orders on time?
I'm getting a little worried that this thread has fallen off the first page... I saw a lot of people that ordered their kits in the beginning of February were getting their shipping notification and receiving their kits last week. No post since last Friday, hopefully kits are still getting shipped and just no activity on the forum.
I ordered my all black kit on 2/13 and based on everyone's posts last week I will hopefully receive mine next week so I can assembly the weekend of 4/8. Come on Prusa, this wait is killing me!
Re: Did everyone get their orders on time?
Now you mention it ryan.f7, have been patiently awaiting an upgrade kit since 9th Feb that had a shorter adverised lead time of 5 to 6 weeks.
Stripped my Mk1 in anticipation having printed the Mk2S parts as spares. Will be interesting to see the difference in quality.
Perhaps an upgrade kit without the printed parts would have come quicker.
Re: Did everyone get their orders on time?
They seem to only update the shipping estimate page once every couple weeks -- the last update was two weeks ago. Mine was Feb 6 (the week estimated to start shipping two days ago) and nothing yet. They seemed ahead a bit a couple weeks ago, but that suggests they've slipped at least a few days behind. Feb 2 was the last date anyone in here mentioned.
Re: Did everyone get their orders on time?
I got my Pre-Built on Friday, March 24(Ordered December 25). The shipping took 3 days to Anchorage, Alaska. The only issue was that there was a huge hole the size of my hand in the side of the box. Sort of like if someone ran a forklift into to. Lucky for me the printer was untouched. It seems to be functioning perfectly. Right now I am printing some vibration feet.
Re: Did everyone get their orders on time?
Placed an order for an orange kit on 11.02.2017 and received the shipping notice today.
The status of my order on the site remains at "On backorder" but the tracking number is there and UPS is handling it so it is definitely on its way 😀
Re: Did everyone get their orders on time?
Ordered kit with black parts on February 5. Still waiting...
Based on previous posts hoping to get my shipping notice anytime now. 😀
Re: Did everyone get their orders on time?
Placed an order for an orange kit on 11.02.2017 and received the shipping notice today.
Well, that's obnoxious -- that's almost a week after my order for an orange kit, which hasn't shipped. They're clearly not shipping orders in the order they received them.
Re: Did everyone get their orders on time?
One should not do that. "First come, first serve!" is a basic rule of business, if orders are the same.
Re: Did everyone get their orders on time?
First come, first serve is indeed a basic rule they should follow. However, human errors do occur.
@george.h3 I understand your frustration and I feel bad they shipped mine before yours. Did you get in touch with support? Maybe they can provide some answers. I hope they can sort it out and ship yours in a timely fashion.
Re: Did everyone get their orders on time?
First come, first serve is indeed a basic rule they should follow. However, human errors do occur.
@george.h3 I understand your frustration and I feel bad they shipped mine before yours. Did you get in touch with support? Maybe they can provide some answers. I hope they can sort it out and ship yours in a timely fashion.
Hey its not your fault, it has nothing to do with you. I haven't contacted support because I only saw that post when it was middle of the night over there, anyway. Until I saw you mention you ordered on the 11th, I had no idea that was going on.
Prusa is a small company, and there's a lousy spot in a manufacturing company's growth where they become too big for a single person to keep track of, but haven't realized they need to have robust processes in place to manage their logistics, and its "normal" to get a little (or lot) sloppy at that point. Some companies grow out of it, some fail before they get a handle on it. (This is, IMO, the #2 reason Kickstarters fail, after management inexperience). Hopefully they'll work through the kinks. Would've been nice to have it by the weekend, though, so I could've started working on it.
Re: Did everyone get their orders on time?
Just an update:
I ordered on an orange printer with the multi-material kit on Feb 24th. With the delay in releasing the multi-material kit I asked for my order to be split and ship the printer as soon as its available.
I emailed customer service today to confirm my order was split and the printer would ship as soon as its available. They confirmed that my printer (with extra filament and PEI sheet) is scheduled to ship the week of April 10th 😀
Re: Did everyone get their orders on time?
Ordered kit with orange parts on Feb 12. I received my shipping notice today. 😀 Really looking forward to it.