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Did everyone get their orders on time?  

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LoaDy588
(@loady588)
New Member
Re: Did everyone get their orders on time?


Orange kit ordered 21/5.
As of 22/7 still didn't arrive. I'm getting kinda frustrated/angry, as it seems people who ordered three weeks after me got their printer week or two ago. Support said this or next week for my order on Tuesday. Didn't arrive this week so I'm looking at something like 9 and half weeks instead of 7 weeks.

Just got shipping info, should be here tomorrow. My wait time is thus 9 and half weeks. A tad longer than the 7 weeks advertised and I'm still puzzled why my wait time got longer while the average got shorter to about 5-6 weeks, but my printer is coming nevertheless 😀

Posted : 26/07/2017 3:31 pm
Mucaro
(@mucaro)
Active Member
Re: Did everyone get their orders on time?


Ordered mine on June 30th and UPS picked up the package yesterday, it is expected to arrive on Friday. Much faster than I expected.

That's stupendous!! Thanks for sharing the info.

Posted : 26/07/2017 7:32 pm
acruxksa
(@acruxksa)
Active Member
Re: Did everyone get their orders on time?

Ordered mine ............................................... 15 June 2017
Received shipping tracking number on ..... 19 July 2017
Delivered at 7:30p on ................................... 26 July 2017 (exactly 1 day less than 7 weeks)
First calibration print at 4:00a ..................... 27 July 2017
-had to re-adjust Y axis rods and pinda probe
Second calibration print at 5:00a ................ 27 July 2017
First actual print started at 5:45a ................ 27 July 2017

Still getting "calibration comprimised unable to find front sensors" error, but prints are working fine. Once the next print finishes, I'll loosen the Y belt holder and move it forward as far as I can, which should solve the problem. Originally I had a slight skew, but after re-adjusting everything, the skew is gone. 😀

Posted : 27/07/2017 9:20 pm
Mucaro
(@mucaro)
Active Member
Re: Did everyone get their orders on time?

keith.a2, I think 26 July 2017 is exactly 1 day less than 6 weeks.

Posted : 28/07/2017 4:28 am
Mucaro
(@mucaro)
Active Member
Re: Did everyone get their orders on time?

Production at Prusa Research might be picking up speed !
Ordered a kit on 7/15/2017
UPS label was created today, 7/28/2017, just 13 days after ordering.
I'm a happy camper 😀

Posted : 28/07/2017 6:05 pm
Syrc
 Syrc
(@syrc)
Active Member
Re: Did everyone get their orders on time?

Can confirm. Ordered a kit on 07/19, label created on 07/28. That's a pleasant surprise, considering I was expecting it in mid-September.

Posted : 28/07/2017 6:36 pm
daniel.b26
(@daniel-b26)
New Member
Re: Did everyone get their orders on time?


Ordered mine on June 30th and UPS picked up the package yesterday, it is expected to arrive on Friday. Much faster than I expected.

It did indeed arrive today unfortunately I am not around to accept the package until Monday, but now I got something to look forward to next week (which I need since my vacation is over). 🙂

Posted : 28/07/2017 7:15 pm
Brandon Mott
(@brandon-mott)
Active Member
Re: Did everyone get their orders on time?

Roughly how long does it take to go from label created to the printer actually being shipped? I ordered mine on the 17th and the label was created on the 28th so now I'm anxiously waiting for it to be shipped.

Posted : 31/07/2017 12:01 am
Syrc
 Syrc
(@syrc)
Active Member
Re: Did everyone get their orders on time?


Roughly how long does it take to go from label created to the printer actually being shipped? I ordered mine on the 17th and the label was created on the 28th so now I'm anxiously waiting for it to be shipped.

I'd be interested too, but considering it's currently just shy of 5AM Monday in Prague, I'm not expecting anything for at least a few hours if it's shipping this week.

Posted : 31/07/2017 4:51 am
daniel.b26
(@daniel-b26)
New Member
Re: Did everyone get their orders on time?


Roughly how long does it take to go from label created to the printer actually being shipped? I ordered mine on the 17th and the label was created on the 28th so now I'm anxiously waiting for it to be shipped.

For me the package was shipped the day after. So hopefully yours will be shipped today.

Posted : 31/07/2017 9:02 am
acruxksa
(@acruxksa)
Active Member
Re: Did everyone get their orders on time?


keith.a2, I think 26 July 2017 is exactly 1 day less than 6 weeks.

My mistake, you are absolutely correct. 😀 Even better. Also, Was able to move the belt tensioner under the heatbed the 1mm needed to complete calibration and now everything is setup pretty well. Still have little bit of dialing in to do on the first layer but that will just take a little time.

Posted : 31/07/2017 6:30 pm
Mucaro
(@mucaro)
Active Member
Re: Did everyone get their orders on time?


Production at Prusa Research might be picking up speed !
Ordered a kit on 7/15/2017
UPS label was created today, 7/28/2017, just 13 days after ordering.
I'm a happy camper 😀

Update #1:
Origin scan (package received by UPS) was on 7/28/2017.
Package spent 3 days (Saturday and Sunday included) at the clearing agency (Customs), from 7/28 to 7/31 (today).
Upon release from the clearing agency early this morning, the delivery date showed as Friday 8/04 and then it changed to Thursday 8/03 2 hours later.

It sounds difficult to believe it will go from Prague to Florida in just 4 days, considering the weird routes other people have reported here.
If your package gets to the clearing agency early in the week, it might spend just a day or two there.

Posted : 01/08/2017 1:31 am
Mucaro
(@mucaro)
Active Member
Re: Did everyone get their orders on time?



keith.a2, I think 26 July 2017 is exactly 1 day less than 6 weeks.

My mistake, you are absolutely correct. 😀 Even better. Also, Was able to move the belt tensioner under the heatbed the 1mm needed to complete calibration and now everything is setup pretty well. Still have little bit of dialing in to do on the first layer but that will just take a little time.

Sounds like you are having a lot of fun. Will you fix the first layer in the wee hours of the morning, like you did with the calibration prints? 😆

Posted : 01/08/2017 1:41 am
PU2
 PU2
(@pu2)
Eminent Member
Re: Did everyone get their orders on time?

SHIPPING INFORMATION
Updated: July 12, 2017

It is nor serious from proud Prusa - today is August 1

Posted : 01/08/2017 8:39 am
Mike Ratcliffe
(@mike-ratcliffe)
Active Member
Re: Did everyone get their orders on time?

I ordered my MK2S Kit on 28 July and according to UPS tracking it will arrive on 3 August... that is just 6 days.

I didn't expect the printer until 25 September so I will be receiving it 7 1/2 weeks early.

Financially this is a little hard as I didn't expect the money to come out of my account until September but, honestly, I can't complain as that was my assumption and I totally get that Prusa want the money before processing the order.

Either you have really made a lot of progress in slashing your waiting times or something went "wrong" in my situation.

Posted : 01/08/2017 3:58 pm
steven.s14
(@steven-s14)
Eminent Member
Re: Did everyone get their orders on time?

Mike, unless they have changed policies in the last couple of months, Prusa charges your CC when you place an order, not when they ship. This was a bit of a point of frustration with some, so if they made that change, it would be a good thing. Otherwise, I hope you enjoy!!

Posted : 01/08/2017 5:14 pm
Neal
 Neal
(@neal)
Reputable Member
Re: Did everyone get their orders on time?

Ordered both the MK2S kit and MM upgrade on 12 July. Split the order on 16 July. UPS says the MK2S will be delivered TODAY. I really appreciate the quick delivery, especially after splitting the order. Not only has Mr. Prusa sent out my printer before I expected it, but through some magic it has passed the shipping of another printer I ordered on the same day.

THANK YOU!!

Posted : 02/08/2017 3:02 pm
karen.r
(@karen-r)
New Member
Re: Did everyone get their orders on time?

I ordered my kit on 7/16, but haven't seen any movement. It's kind of annoying to see orders placed after mine already being shipped. I ordered the black unit, so maybe that's impacting things. I can't justify any complaint, since I knew it would take six weeks to get to me, but I can see myself getting grumpy if a few more weeks go by and I continue to see people reporting early shipments.

Posted : 03/08/2017 2:23 am
Neal
 Neal
(@neal)
Reputable Member
Re: Did everyone get their orders on time?

It's here it's here it's here. Feel like a kid at Christmas because I can't (won't actually) open it until I get a place in the garage ready. So there it sits in its black plastic wrapping whispering seductively, "Open me. Open me. Set me up. You can clean the garage later. Just a couple of test prints. The garage can wait. Really you will get to it later."

Posted : 03/08/2017 2:52 pm
KerryedAway
(@kerryedaway)
New Member
Re: Did everyone get their orders on time?

Ordered a pre-built mk2 8/3, we'll see when it arrives 🙂

Posted : 06/08/2017 4:19 am
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