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Did everyone get their orders on time?  

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richard.w2
(@richard-w2)
New Member
Re: Did everyone get their orders on time?

I ordered my assembled MK2 the last week in November 2016. I was told it would be delivered sometime in January. When the delivery times were refined later in December, the delivery date was set for the last week in January. I received the printer at my doorstep (Los Angeles, CA) February 6, 2017. Not bad. Considering the backlog of orders you received, I am very happy with my delivery.

FYI. The printer was unpacked and had it's first successful print (Batman) in less than an hour after bringing it in the house. Just as advertised.

Thank you very much.

Posted : 09/02/2017 6:00 am
JoanTabb
(@joantabb)
Veteran Member Moderator
Re: Did everyone get their orders on time?

My printer was ordered when I expected to have plenty of time to build it.

it was delivered at a time when I have no spare time, so it's sat in it;'s box awaiting my attention sometime after the 20th...

so frustrating 🙄 😯 .

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 09/02/2017 9:47 am
Steve
(@steve-27)
Active Member
Re: Did everyone get their orders on time?

Just received an e-mail stating my order (12/22, black parts only) is "in transit". Just as planned!! Nice!! 😀

Posted : 09/02/2017 2:18 pm
JBTERRA
(@jbterra)
New Member
Re: Did everyone get their orders on time?

@Steve: is your order status changed in the order history on the website?

Posted : 09/02/2017 3:28 pm
Steve
(@steve-27)
Active Member
Re: Did everyone get their orders on time?

@JBTERRA: no, status still is "Payment accepted".
I saw that the status on the UPS site changed to "In transit: on time": Scheduled Delivery: Monday, 13/02/2017, By End of Day"

Edit (10/2): just now the (Prusa-ste) status changed to "Shipped".

Posted : 09/02/2017 11:56 pm
JBTERRA
(@jbterra)
New Member
Re: Did everyone get their orders on time?

@steve thank you for the update 🙂 have fun! ^^ Can't wait to have mine

Posted : 10/02/2017 1:38 pm
JBTERRA
(@jbterra)
New Member
Re: Did everyone get their orders on time?

Someone know if "UPS Express Saver®" (the shippping that cost more) does deliver on saturday?

Posted : 10/02/2017 9:21 pm
gabriele.s2
(@gabriele-s2)
Estimable Member
Re: Did everyone get their orders on time?

Someone know if "UPS Express Saver®" (the shippping that cost more) does deliver on saturday?

It doesn't. (Mine was supposed to arrive on a Friday, then UPS decided there was a delay, so it arrived the next Monday.)

- Gab

Posted : 11/02/2017 3:05 am
maarten.k
(@maarten-k)
Eminent Member
Re: Did everyone get their orders on time?

Hi all

I ordered my kit (orange) on January 2nd, so according to the table: shipping around February 20th.
However, yesterday February 11th the status of my 2 orders changed to 'Combined Shipping'.

Does anybody have any info on that status? Could it possibly mean they are preparing to ship?
That would fit with others reporting they're often a week earlier.

(Fingers crossed :))

Thanks for any insights!

Posted : 12/02/2017 2:19 am
richard.c12
(@richard-c12)
Eminent Member
Re: Did everyone get their orders on time?

Yes it looks like they are starting to get ahead a bit with the orders. Mine should only be a few days after yours. 🙂

Posted : 12/02/2017 3:45 am
RNLDNKP
(@rnldnkp)
Eminent Member
Re: Did everyone get their orders on time?

Did you order two printers in the same week, or what's with the seperate orders?
Maybe that's the 'combined shipping' which might not mean it's prepared for shipping, just one package instead of two.

Last comment of someone ordering a black one on dec 22, tells shipping status changed on feb 09.
Which is according to the schedule, and not a week early. (or later, since some think a black printer takes longer)

Else, if you are right, mine should follow within a week then I guess (ordered jan 08).

Don't forget to check out rnldnkp.com 😀

Posted : 13/02/2017 9:32 am
Mervious
(@mervious)
Active Member
Re: Did everyone get their orders on time?

I ordered the orange kit on 31.12.2016 and haven't received any info about shipping yet. If they are on schedule, it should be shipped this week. But it seems that they are not a week early at the moment.

Posted : 13/02/2017 5:10 pm
thomas.b11
(@thomas-b11)
New Member
Re: Did everyone get their orders on time?

Ordered December 20th and received February 6th, so right on time!

Posted : 13/02/2017 11:25 pm
jonathan.g
(@jonathan-g)
New Member
Re: Did everyone get their orders on time?

Ordered the mk1 to mk2 upgrade kit in orange on 12/28... still no update. It stated 4 to 5 week delay at that time.

Gonna hit 7 weeks in two days, no update. 🙁

Posted : 14/02/2017 3:18 am
maarten.k
(@maarten-k)
Eminent Member
Re: Did everyone get their orders on time?

Did you order two printers in the same week, or what's with the seperate orders?
Maybe that's the 'combined shipping' which might not mean it's prepared for shipping, just one package instead of two.

Last comment of someone ordering a black one on dec 22, tells shipping status changed on feb 09.
Which is according to the schedule, and not a week early. (or later, since some think a black printer takes longer)

Else, if you are right, mine should follow within a week then I guess (ordered jan 08).

Hi,
I ordered a replacement PEI sheet along after hearing from somebody there was no spare included in the kit anymore. (also asked them to include a silicone sock). That was almost a month after initial purchase of the printer.

But the 2 order sat on status 'backorder' until Feb 11, then they both changed to 'combined shipment'.

Schedule for mine said Feb 20 (orange one), guess will just have to wait and see! 🙂

Posted : 14/02/2017 12:31 pm
dimitristhass
(@dimitristhass)
Active Member
Re: Did everyone get their orders on time?

I have the feeling that today or tomorrow will get the email that our order is currently in transit.

Posted : 14/02/2017 1:51 pm
ismanu
(@ismanu)
Active Member
Re: Did everyone get their orders on time?

all the price raise... (+20€ for multi...)
and the delivery ... too... lol
pfff misery ... i hope that the printer will be good ! (for the price)

Posted : 14/02/2017 3:18 pm
JeffJordan
(@jeffjordan)
Member Moderator
Re: Did everyone get their orders on time?

...
I ordered a replacement PEI sheet along after hearing from somebody there was no spare included in the kit anymore. (also asked them to include a silicone sock)....

😕 seems that the pei sheet is no longer in stock. placed an order today for other stuff and wanted to add a spare pei sheet, but that doesn't seem to be possible anymore.

dem inscheniör is' nix zu schwör...

Posted : 14/02/2017 3:37 pm
maarten.k
(@maarten-k)
Eminent Member
Re: Did everyone get their orders on time?


😕 seems that the pei sheet is no longer in stock. placed an order today for other stuff and wanted to add a spare pei sheet, but that doesn't seem to be possible anymore.

Oh that's unfortunate! I hope for you it's in stock soon. Perhaps you can appeal to their goodwill and ask for a free shipping voucher and let them keep in backorder?
I wonder if it's possible to source the ultem material somewhere else as well?

On the original topic: I asked in chat about my order status, they said it's scheduled to be shipped somewhere next week 😀
So that's actually on track with the schedule.

Posted : 14/02/2017 3:43 pm
Mervious
(@mervious)
Active Member
Re: Did everyone get their orders on time?

Yeah, just got the email about my order being in transit. Ordered 31.12.2017, so just in time.

Posted : 14/02/2017 3:50 pm
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