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Did everyone get their orders on time?  

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Robert Bonham
(@robert-bonham)
Estimable Member
Re: Did everyone get their orders on time?

Just FYI for those looking, here is my complete order to receiving information

Ordered a Orange and Black MK2S Kit on April 6th <didn't realize it, but requested that Jo sign it>
On May 23 I did a combine order of a PEI sheet and 2 nozzles (no extra shipping if combining)
May 31st, I received a 'Package in Transit' email form Prusa
June 6th I reveived a 'Shipped' email from Prusa

Package Traveled to Medford, Oregon (West Coast USA). Once it got moving, it arrived in 3 speedy days.
Package arrived in good shape with candies and Jo's "Happy Printing' signature on the frame.
The Free filament was not Silver, but Yellow Green (free is free) 😀

'Combined Order' did not get included, Chat support recognized their mistake immediately and said they'd ship it out separately.
** No signature was required, UPS left it on my doorstep. **

63 Days from order to door (I've heard the signature can delay shipment slightly)

Good luck everyone, I suspect I'll be moving on to the "Prusa i3 kit - Building, calibrating, first print, maintenance" forum now :geek:

Robert B.

Respondido : 09/06/2017 12:39 am
carl.g
(@carl-g)
Trusted Member
Re: Did everyone get their orders on time?

I ordered orange/black on the 9th April and still nothing yet.

Respondido : 09/06/2017 1:30 am
jeffrey.l4
(@jeffrey-l4)
New Member
Re: Did everyone get their orders on time?

I ordered my Orange/Black printer on May 16th and got my shipping/tracking # today. Wow that was fast. 23 days till package in transit e-Mail.

Respondido : 09/06/2017 5:35 am
josh.l
(@josh-l)
Active Member
Re: Did everyone get their orders on time?

I ordered my Orange/Black printer on May 16th and got my shipping/tracking # today. Wow that was fast. 23 days till package in transit e-Mail.

No way!! Pics or it didn't happen. 😀

Respondido : 09/06/2017 7:33 am
nils.h2
(@nils-h2)
Active Member
Re: Did everyone get their orders on time?

I also ordered a orange/black kit on the 11th of April and still nothing yet.

Respondido : 09/06/2017 7:40 am
bjorn.gylling
(@bjorn-gylling)
Active Member
Re: Did everyone get their orders on time?

I ordered my Orange/Black printer on May 16th and got my shipping/tracking # today. Wow that was fast. 23 days till package in transit e-Mail.

Assembled I suspect? It looks like they have caught up extremely fast with assembled printers for some reason. They must assembling a lot for their print farm as well judging by the pictures Jo tweeted. I saw someone on Facebook posting his May 5th order shipping just a few days ago as well. Hopefully we'll get some official update on it soon.. I wish it was the same for kits though! 😐

Respondido : 09/06/2017 8:49 am
Peter Main
(@peter-main)
Eminent Member
Re: Did everyone get their orders on time?

I ordered my Orange/Black printer on May 16th and got my shipping/tracking # today. Wow that was fast. 23 days till package in transit e-Mail.
I contacted PRUSA yesterday and they said mine should be shipped Monday. That's April 12 to June 12 (that's 3 months or 61 days) for a black/orange kit.

Respondido : 09/06/2017 12:48 pm
Will M
(@will-m)
New Member
Re: Did everyone get their orders on time?

The day i thought would never arrive, has just arrived!!

"Package In transit!" 😯 😯 😯 😯

I ordered orange kit, on the 19th of April, and today (9th of June) i have my "In Transit" email.

I payed by invoice (Bank transfer), and its shipping to the UK.

Will keep you guys updated on the shipping progress!

Cheers
Will

Respondido : 09/06/2017 2:27 pm
bjorn.gylling
(@bjorn-gylling)
Active Member
Re: Did everyone get their orders on time?

The day i thought would never arrive, has just arrived!!

"Package In transit!" 😯 😯 😯 😯

I ordered orange kit, on the 19th of April, and today (9th of June) i have my "In Transit" email.

I payed by invoice (Bank transfer), and its shipping to the UK.

Will keep you guys updated on the shipping progress!

Cheers
Will

Exciting news! And ahead of the official schedule as well. Congrats! 😀

It's really weird how it seems to differ so much though, people who ordered a week earlier still haven't had their orders sent out. I really wish there would be more information from Prusa Research on the delivery times in general.

Respondido : 09/06/2017 2:39 pm
Philip Garibaldi
(@philip-garibaldi)
Eminent Member
Re: Did everyone get their orders on time?


Exciting news! And ahead of the official schedule as well. Congrats! 😀

It's really weird how it seems to differ so much though, people who ordered a week earlier still haven't had their orders sent out. I really wish there would be more information from Prusa Research on the delivery times in general.
I order April 16th, received transit email June 7, and still not shipped. After speaking with chat it sounds like it will go out on Monday, maybe by next weekend I will have it?

Philip G.
Original Prusa i3 MK2S
Turnigy Fabrikator Mini

Respondido : 09/06/2017 3:02 pm
Cdanna76
(@cdanna76)
Active Member
Re: Did everyone get their orders on time?

After reading the above post about an order from may I decided to check on my order status. I was shocked to see it is marked as shipped. no tracking info as of yet but super excited. I ordered a fully assembled orange/black MKs with some extra filament.. 😀

Respondido : 09/06/2017 3:08 pm
bjorn.gylling
(@bjorn-gylling)
Active Member
Re: Did everyone get their orders on time?

After reading the above post about an order from may I decided to check on my order status. I was shocked to see it is marked as shipped. no tracking info as of yet but super excited. I ordered a fully assembled orange/black MKs with some extra filament.. 😀

Nice! More evidence that the delivery time for an assembled machine is significantly lower (roughly half?) compared to the delivery time for a kit. The shop still lists the longer time of up to 11 weeks for assembled machines though, talk about setting the expectations low! 😀

Respondido : 09/06/2017 4:13 pm
electromatt
(@electromatt)
New Member
Re: Did everyone get their orders on time?

Everyone's here getting theirs shipped on order days on or after mine (April 14, orange/black kit) and I'm here just pressing F5....
Not sure if this helped, but I submitted a ticket asking about the current status of the order. Within 8 minutes of it being shipped they got back to me saying it was about to ship. 😐

"I think that we will send you your order probably in two weeks." 😥

Respondido : 09/06/2017 5:40 pm
Jules Goldstein
(@jules-goldstein)
Active Member
Re: Did everyone get their orders on time?

MK2 Kit Black Parts
Ordered, Monday 27 Mar 2017
Ready for UPS Expedited, Thursday 1 Jun 2017 10:55, 9 weeks 5 days
Pickup Scan, Friday 2 Jun 2017 19:01 CEST, 32 hours
Out for delivery Minneapolis, Thursday 8 Jun 2017 07:21 CDT, 6 days including a weekend break in Prague

Package received Thursday 8 June 2017 04:00 CDT.
If only it had been the printer that I ordered. They sent me an assembled printer rather than the kit. 😮 🙁 😥 😡

Now I need to wait for them to ship a replacement and return the one I have.

Respondido : 09/06/2017 5:49 pm
Markus_B
(@markus_b)
Active Member
Re: Did everyone get their orders on time?

I get the feeling that something is really messed up at prusa research..

lots of orders shipped long before the announced leadtime, lots of them way behind.

Respondido : 09/06/2017 7:22 pm
ekalfwonS
(@ekalfwons)
New Member
Re: Did everyone get their orders on time?

Update: My April 9th order has had the UPS tracking number issued as of Wednesday this week. Waiting for it to be picked up from Prusa now.

Orange & Black, Kit, four spools of spare filament (two were silver though... Hope they weren't substituted as I really need the silver for the project i'm using it on...).

Respondido : 09/06/2017 8:15 pm
bjorn.gylling
(@bjorn-gylling)
Active Member
Re: Did everyone get their orders on time?

I get the feeling that something is really messed up at prusa research..

lots of orders shipped long before the announced leadtime, lots of them way behind.

It's not that messed up, it looks like the orders that are way ahead of the leadtime are assembled printers. I'm guessing they are just focusing on catching up on those first since they are probably not as many orders and they are building a ton of printers currently for the printer farm expansion as well.

Respondido : 09/06/2017 8:17 pm
electromatt
(@electromatt)
New Member
Re: Did everyone get their orders on time?

MK2 Kit Black Parts
Ordered, Monday 27 Mar 2017
Ready for UPS Expedited, Thursday 1 Jun 2017 10:55, 9 weeks 5 days
Pickup Scan, Friday 2 Jun 2017 19:01 CEST, 32 hours
Out for delivery Minneapolis, Thursday 8 Jun 2017 07:21 CDT, 6 days including a weekend break in Prague

Package received Thursday 8 June 2017 04:00 CDT.
If only it had been the printer that I ordered. They sent me an assembled printer rather than the kit. 😮 🙁 😥 😡

Now I need to wait for them to ship a replacement and return the one I have.

You could always take it apart, then reassemble it if you wanted the kit for the build enjoyment 😉

Respondido : 10/06/2017 12:01 am
daniel.s28
(@daniel-s28)
Active Member
Re: Did everyone get their orders on time?

The day i thought would never arrive, has just arrived!!

"Package In transit!" 😯 😯 😯 😯

I ordered orange kit, on the 19th of April, and today (9th of June) i have my "In Transit" email.

I payed by invoice (Bank transfer), and its shipping to the UK.

Will keep you guys updated on the shipping progress!

Cheers
Will

Exciting news! And ahead of the official schedule as well. Congrats! 😀

It's really weird how it seems to differ so much though, people who ordered a week earlier still haven't had their orders sent out. I really wish there would be more information from Prusa Research on the delivery times in general.

Apparently designing printers is easy, but interpreting a calendar is hard.

Still no word on my orange kit ordered on April 5th.

Respondido : 10/06/2017 12:50 am
Cdanna76
(@cdanna76)
Active Member
Re: Did everyone get their orders on time?

After reading the above post about an order from may I decided to check on my order status. I was shocked to see it is marked as shipped. no tracking info as of yet but super excited. I ordered a fully assembled orange/black MKs with some extra filament.. 😀

*update*
Came home from work and found a sweet big box waiting for me to play with.
Not to step on toes here. But I ordered May 6th and received it today. It says it was built and tested on June 6th. Box was in great shape and inside was packaged very well. Only one zip tie snapped during shipping. But all seems well.

Respondido : 10/06/2017 1:49 am
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