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Did everyone get their orders on time?  

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Robert Bonham
(@robert-bonham)
Estimable Member
Re: Did everyone get their orders on time?

Ordered on April 17th, arrived June 1st. (Orange / Black Assembled). Central U.S. Wasn't expecting it yet so I was pleasantly surprised.

Please tell me it's the best printer ever, and that you couldn't be more pleased :mrgreen: If mine shows up after all of this and I can't get it to print as well as my monoprice mini ($200)...... 😥

Robert B.

Publié : 05/06/2017 5:43 pm
Jonathan SCE
(@jonathan-sce)
Eminent Member
Re: Did everyone get their orders on time?

Yikes!!! what's their explanation? I just check in with Chat and they said I will ship 'today', which is Tuesday (tomorrow) for me. pretty much shoots down my chances of having a kit to put together this weekend. 😡
It was waiting for the frame to be signed, but my chat last week said that it should have shipped on Friday. 🙄

Publié : 05/06/2017 5:49 pm
Philip Garibaldi
(@philip-garibaldi)
Eminent Member
Re: Did everyone get their orders on time?

Ordered on April 17th, arrived June 1st. (Orange / Black Assembled). Central U.S. Wasn't expecting it yet so I was pleasantly surprised.
How does this remotely make sense? I order April 16th (Orange / Black Kit) and have not even received a shipping notice. 😳

Philip G.
Original Prusa i3 MK2S
Turnigy Fabrikator Mini

Publié : 05/06/2017 5:56 pm
bjorn.gylling
(@bjorn-gylling)
Active Member
Re: Did everyone get their orders on time?

Yeah that is really weird! Did they assemble too many when building the printing farm? What is going on in their new offices? That's like at least two weeks ahead of schedule or something? 😯 😀

Publié : 05/06/2017 6:27 pm
Peter Main
(@peter-main)
Eminent Member
Re: Did everyone get their orders on time?

Ordered on April 17th, arrived June 1st. (Orange / Black Assembled). Central U.S. Wasn't expecting it yet so I was pleasantly surprised.
How does this remotely make sense? I order April 16th (Orange / Black Kit) and have not even received a shipping notice. 😳

I'm getting really jealous now -- I ordered my Black and Orange Kit on April 12th. 😕

Publié : 05/06/2017 6:30 pm
ekalfwonS
(@ekalfwons)
New Member
Re: Did everyone get their orders on time?

I ordered mine (black & orange kit) on 12-April. I'm hoping that I'm on same schedule as ido.s, not poor stephen.w6 (he must have patience of a saint).
FYI - Ordered April 7, just asked on Chat and was told that it should ship this week, possibly later in the week though. That's right in line with the schedule shown on the chart on the Order History page. I'd guess that if you ordered a week later, you'll ship a week later too, so probably next week.

Darn. Nothing came last week, so now back to waiting for updates. The May 30 update that shows things shipping week of May 29th (that haven't shipped) is a little odd though. Maybe orders to Canada are further delayed?

Publié : 05/06/2017 6:35 pm
Fridrik Jonasson
(@fridrik-jonasson)
New Member
Re: Did everyone get their orders on time?

Welp.

I ordered on the 9th of april, still no shipping notice. Orange and black version.
I asked in chat last friday when they're expecting it to ship (to the uk) and they said next monday(today). Considering it's after 5 I don't expect them to ship it today.

I guess it can't be helped, but I'd rather be not given a promise like that if they can't deliver on it.

Publié : 05/06/2017 6:55 pm
Robert Bonham
(@robert-bonham)
Estimable Member
Re: Did everyone get their orders on time?

Miracles of miracles....at 7:08pm (Czech time), UPS picked up my printer!!!

Ordered: April 6th
Shipping Notice: May 31st
UPS Pickup: June 5th
Delivery date: TBD

Heading for Oregon (US West Coast)

Update

Ahhh yes, customs

Update #2
That was quick! (customs)

Robert B.

Publié : 05/06/2017 8:52 pm
Kevin Lourigan
(@kevin-lourigan)
Active Member
Re: Did everyone get their orders on time?

I ordered the black and orange kit April 11th, no shipping notice yet or any update if it's been delayed.

Publié : 05/06/2017 8:56 pm
david.g22
(@david-g22)
Active Member
Re: Did everyone get their orders on time?

Hi Robert,
Congrats, when I go to the UPS site and enter shipping from PRAHA, 17000 Czech Republic to just about any city in Oregon I get the 9th as a delivery date. I've got my fingers crossed for a Friday delivery for you. Hope your building this weekend! Good Luck! keep us posted.

Publié : 06/06/2017 12:28 am
Robert Bonham
(@robert-bonham)
Estimable Member
Re: Did everyone get their orders on time?

Hi Robert,
Congrats, when I go to the UPS site and enter shipping from PRAHA, 17000 Czech Republic to just about any city in Oregon I get the 9th as a delivery date. I've got my fingers crossed for a Friday delivery for you. Hope your building this weekend! Good Luck! keep us posted.

Indeed, UPS just posted my delivery date as June 9th, by end of day. This weekend would be 100 times better than next weekend for building it...fingers crossed. I'll update as ups does. 😀

Robert B.

Publié : 06/06/2017 2:21 am
john.l16
(@john-l16)
Active Member
Re: Did everyone get their orders on time?

Hi Robert,
Congrats, when I go to the UPS site and enter shipping from PRAHA, 17000 Czech Republic to just about any city in Oregon I get the 9th as a delivery date. I've got my fingers crossed for a Friday delivery for you. Hope your building this weekend! Good Luck! keep us posted.

Indeed, UPS just posted my delivery date as June 9th, by end of day. This weekend would be 100 times better than next weekend for building it...fingers crossed. I'll update as ups does. 😀

I'm very excited to hear about your progress! I swear I'm going to be so pumped when I finally get mine that I won't be able to focus to properly assemble the kit, and I'll end up making gaping mistakes. 😕

Publié : 06/06/2017 2:38 am
liza.b
(@liza-b)
New Member
Re: Did everyone get their orders on time?

Woopwoop!

Just received the package in transit email this morning! Shipping to the Netherlands.
Kit with black printed parts, ordered April 9th 🙂

Publié : 06/06/2017 11:24 am
Robert Bonham
(@robert-bonham)
Estimable Member
Re: Did everyone get their orders on time?

Woke up this morning to a possible small setback. Apparently 'export scan' isn't the final stage of a UPS package leaving Czech. Last night UPS had my delivery date as June 9th by day end. This morning its back to "Scheduled delivery information is not available at this time."

Fingers still crossed for this weekend, but feeling less sure about it.

I'll keep you all updated, I'm hoping these posts help others know what to expect once the get shipping notice from Prusa.

May 31st I got a 'Package in Transit' email from Prusa
June 6th (this morning) I got a "Shipped" email from Prusa

Robert B.

Publié : 06/06/2017 5:30 pm
Kevin Lourigan
(@kevin-lourigan)
Active Member
Re: Did everyone get their orders on time?

Just got my "Package is in transit" email 🙂 . I will probably be looking at a similar timeline as Robert since I'm in Washington state.

Publié : 06/06/2017 6:30 pm
Iancun
(@iancun)
Eminent Member
Re: Did everyone get their orders on time?

Just got my "Package is in transit" email 🙂 . I will probably be looking at a similar timeline as Robert since I'm in Washington state.

Woohoo, I ordered on the 11th too - so I guess mine will be dispatched soon too :). Thanks for posting the update.

Publié : 06/06/2017 7:23 pm
Philip Garibaldi
(@philip-garibaldi)
Eminent Member
Re: Did everyone get their orders on time?

Woke up this morning to a possible small setback. Apparently 'export scan' isn't the final stage of a UPS package leaving Czech. Last night UPS had my delivery date as June 9th by day end. This morning its back to "Scheduled delivery information is not available at this time."

Fingers still crossed for this weekend, but feeling less sure about it.

I'll keep you all updated, I'm hoping these posts help others know what to expect once the get shipping notice from Prusa.

May 31st I got a 'Package in Transit' email from Prusa
June 6th (this morning) I got a "Shipped" email from Prusa
At this rate I feel like they are behind schedule... and the shipping times with customs delay makes it worst. I keep telling myself to stop checking the forum and refreshing the order history page but it is frustrating waiting so long for something with limited feedback.

Philip G.
Original Prusa i3 MK2S
Turnigy Fabrikator Mini

Publié : 06/06/2017 7:30 pm
john.l16
(@john-l16)
Active Member
Re: Did everyone get their orders on time?

Woke up this morning to a possible small setback. Apparently 'export scan' isn't the final stage of a UPS package leaving Czech. Last night UPS had my delivery date as June 9th by day end. This morning its back to "Scheduled delivery information is not available at this time."

Fingers still crossed for this weekend, but feeling less sure about it.

I'll keep you all updated, I'm hoping these posts help others know what to expect once the get shipping notice from Prusa.

May 31st I got a 'Package in Transit' email from Prusa
June 6th (this morning) I got a "Shipped" email from Prusa
At this rate I feel like they are behind schedule... and the shipping times with customs delay makes it worst. I keep telling myself to stop checking the forum and refreshing the order history page but it is frustrating waiting so long for something with limited feedback.

Yeahhhhhh... I feel if this was a Kickstarter-inspired set of shipments, we'd be getting weekly emails details what sort of problems they are currently experiencing and updated expectations for shipping.

Would be awesome if they said something along the lines of
"The move is just about finished. We're going to set priority on the Black kits to catch them up to the rest, but that also means we regrettably have to move the shipping times back a week. We're going to ship them out by region so refer to this chart to see when to expect the next batch: . . ."

A man can dream 😕

Publié : 06/06/2017 7:50 pm
daniel.s28
(@daniel-s28)
Active Member
Re: Did everyone get their orders on time?

Ordered on April 17th, arrived June 1st. (Orange / Black Assembled). Central U.S. Wasn't expecting it yet so I was pleasantly surprised.
How does this remotely make sense? I order April 16th (Orange / Black Kit) and have not even received a shipping notice. 😳

Ordered an orange and black kit on April 10th.

Prusa chat informs me orders placed on April 10th will probably be shipping a week later than expected.

How are orders jumping the queue?

Publié : 06/06/2017 8:02 pm
ekalfwonS
(@ekalfwons)
New Member
Re: Did everyone get their orders on time?

How are orders jumping the queue?
That is the million dollar question.

My only guess is that it's related to any "extras" you may have ordered with your printer. I ordered April 9th, but it's been crickets since then. I did add a couple of rolls of filament because I was paying for shipping anyway. Maybe one is out of stock now? It would be good to at least know that.

Publié : 06/06/2017 8:14 pm
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