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Did everyone get their orders on time?  

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johnny.g
(@johnny-g)
Active Member
Re: Did everyone get their orders on time?

I ordered Blk printed parts on assembled printer. I know it takes an extra week or so for that. I wish now I had just gone with Classic orange, so my printer would arrive sooner.

I love my black version... worth the wait

Posted : 15/01/2017 4:24 am
d0gMa
(@d0gma)
Active Member
Topic starter answered:
Re: Did everyone get their orders on time?

Thank you everyone for your replies, it seems that orders are shipping on time if not a little early assuming they are orange kits. That said I should receive shipping info by the 1st week in February. Fingers crossed!

Posted : 16/01/2017 12:23 am
Digggrrr
(@digggrrr)
New Member
Re: Did everyone get their orders on time?

Sadly My delivery date is February 13th+/- Just gives me more lead time on the videos and manuals. Though almost 2 months IS frustrating it IS Livable.

Posted : 16/01/2017 2:49 am
eirikur.s
(@eirikur-s)
Active Member
Re: Did everyone get their orders on time?

So I got my shipment yesterday and no Multi Material Kit was included... So they shipped only the printer and I had to use the Invoice from them to clear the shipment through customs, paying VAT and such (which included the Material Kit). And I probably have to pay VAT again for Material Kit when (and if ) it arrives... Complaint sent..

When I starting working on the printer assembly I realized they sent me only one 330mm rod and three 320mm rods... another complaint sent and the printer build is on hold...

Now lets see if the customer support is as good as they claim...

Posted : 17/01/2017 2:02 pm
robert.v3
(@robert-v3)
New Member
Re: Did everyone get their orders on time?

I think I understand what the OP means. He/she was wondering if orders are shipping on time because the estimated shipping table in his/her order information hasn't been updated to show that anything past a certain date has "already shipped". OP, I have rather limited knowledge but my guess is that the estimated shipping table is never updated and that they're busy making printers.

I ordered my kit on Dec. 20th and haven't seen any movement yet, though that's to be expected. This is an honorable company that's run by a person with integrity, so I'm not worried about it. I'm working on some designs in the meantime and anxiously awaiting the arrival of my printer. I check the website to make sure that there haven't been any announced delays or problems. That's about it.

When mine shows up, I'm going to dance out in the street!

Posted : 17/01/2017 7:44 pm
3d-gussner
(@3d-gussner)
Reputable Member Prusa-Translations
Re: Did everyone get their orders on time?

My MK2 kit now in shipping 🙂
I ordered 7th december 2016 and it is one week earlier that expected.

Posted : 18/01/2017 11:14 am
chris.b9
(@chris-b9)
Eminent Member
Re: Did everyone get their orders on time?

December 7th for me as well...
I ordered the black parts, and this was just during the period when PayPal shut Prusa down.
The payment did not process till the 18th.. So I think a few more days for me.
I'm making models to print and a sturdy table to sit the printer on in the meantime.

Posted : 18/01/2017 12:09 pm
andrew.s5
(@andrew-s5)
Active Member
Re: Did everyone get their orders on time?

Ordered the orange kit on 6th of december, no shipping info as yet. Been trying to distract myself with other things over the last month or so. Hearing this from others that ordered around the same time as me means I can probably expect good news soon! 🙂

Posted : 18/01/2017 1:13 pm
3d-gussner
(@3d-gussner)
Reputable Member Prusa-Translations
Re: Did everyone get their orders on time?

Ordered the orange kit on 6th of december, no shipping info as yet. Been trying to distract myself with other things over the last month or so. Hearing this from others that ordered around the same time as me means I can probably expect good news soon! 🙂

I wanted a spare PEI sheet. It was included in the beginning 'see reviews' but now it is not anymore. I had to let them check if i can place to PEI order on time in the chat, and they told me that i had 2-3 days before it was shipped. So quickly paypal-ed the money and hopefully it comes with the spare PEI, extra filament and E3d sock... AND nice bag of Haribo 🙂

Posted : 18/01/2017 1:50 pm
dbaldwin
(@dbaldwin)
New Member
Re: Did everyone get their orders on time?

Ordered mine on the 27th of December and haven't heard anything. I'm a little disappointed that they've already charged for it prior to shipping, but little I can do about that.

Posted : 20/01/2017 2:55 pm
dbaldwin
(@dbaldwin)
New Member
Re: Did everyone get their orders on time?

If you are like me, trying not to think about your printer and when it will ship is harder than one might think. So, to distract myself, I bought a Raspberry Pi 3B kit and started learning how to set it up with Octoprint. This project has gone very well so far. All I have left to do is to get my 7-inch touch screen to work properly. This will make my printer setup much more portable, so I can participate in Maker Spaces and the like. I'm also auditing a course through Coursera on 3D Printing Design.

Now I'm just hoping I have everything ready by the time the kit comes to be put together!!

Posted : 20/01/2017 3:10 pm
charlie.b2
(@charlie-b2)
New Member
Re: Did everyone get their orders on time?

Ordered on Dec 1st and its still on backorder :(. It's the kit version, not even the assembled one so they're at least a week behind.

Posted : 24/01/2017 4:46 am
JoanTabb
(@joantabb)
Veteran Member Moderator
Re: Did everyone get their orders on time?

Mine was ordered after that and I got a dispatch note today.
Regards Joan.

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 24/01/2017 12:38 pm
Monophobe
(@monophobe)
New Member
Re: Did everyone get their orders on time?

I ordered on November 28th (kit) and it arrived January 17th. Later than the initial 5-6 weeks suggested, but in line with the estimations on the orders page.

Hope that helps.

Posted : 24/01/2017 6:55 pm
giovanni.c
(@giovanni-c)
New Member
Re: Did everyone get their orders on time?

I ordered my orange kit on Nov. 29 and received the shipping notification on Jan 13. There was no communication from the company in between the order confirmation and the shipping. I guess that is "normal" so don't worry too much about that.
The kit stayed in Prague customs for three days, then arrived at my doorstep on the 19th.

Posted : 24/01/2017 10:15 pm
gabriele.s2
(@gabriele-s2)
Estimable Member
Re: Did everyone get their orders on time?

I submitted the order (orange kit) on Dec. 10, just received the email that it's been shipped.

- Gab

Posted : 25/01/2017 8:48 pm
Derek
(@derek-5)
Active Member
Re: Did everyone get their orders on time?

My Order shipped on 1/24. I ordered it on 12/4, so it is only running a couple days behind their estimates. Mine was the black version which seems to take a bit longer to ship.

Still seems to be on schedule, which is good news for those still waiting. 😀

Posted : 25/01/2017 9:23 pm
HeronameX
(@heronamex)
Active Member
Re: Did everyone get their orders on time?

Ordered a fully assembled printer on Dec. 15. Up until today, the shipping info page said it was due to ship after Feb 13. Now, it's showing as after Feb 20.

The original estimate was 6-8 weeks. Based on this info, it's going to be at least 10. 😐

Posted : 26/01/2017 2:25 am
connor.s
(@connor-s)
New Member
Re: Did everyone get their orders on time?

I ordered mine on Dec 9th and it shipped on Jan 23ed. I received it today. I got the email saying it shipped out on Monday morning and my account was updated a few hours later.

Posted : 26/01/2017 3:34 am
RNLDNKP
(@rnldnkp)
Eminent Member
Re: Did everyone get their orders on time?

They finally updated the table with scheduled dispatch dates.

Mine was ordered jan 8, so should be send out starting feb 20. (probably more like feb 23-24)

Don't forget to check out rnldnkp.com 😀

Posted : 26/01/2017 9:47 am
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