RE: Xl extruder stops
Just buy a new dwarf board.
RE: Xl extruder stops
Not when there are 4 bad boards and the XL is still under warranty.
RE: Xl extruder stops
Well after going through the suport hoops they had me update to alpha, do a full reset and flash new firmware. Then recalibrate everything only to fail again. I hate that they do the same 1.2.3. Steps every time. Now they sent out a new sandwich board. Should be here in a week and i will update it
RE: Xl extruder stops
Not when there are 4 bad boards and the XL is still under warranty.
Get them replaced under warranty then.
I just printed 12hours with a new board without issues.
RE: Xl extruder stops
Just buy a new dwarf board.
Please don't take offense, but are all texts read here?
Some users have already swapped various components (Dwraf, Chees, Buddy,...). A few prints worked flawlessly and then everything started again. This battle of materials is of no use if no components are defective.
If an electronic component is defective, the error would occur permanently and cannot be reset. We have already written that you can skip the error for a few prints.
A temperature-based problem was also ruled out. I and other users tested this several times under different conditions. With enclosure, without, enclosure open, PLA, PA, PC, PETG, PCTG, TPU. Why this? Due to different ambient and electronic temperatures.
I don't understand why people are so persistent about a hardware defect when Prusa has already confirmed that it is a FW problem. The error is supposedly in the ModBus (latest infomation).
I don't know why the error doesn't occur with ALL XL. Neither does Prusa, but that's the way it is.
Yes, the FW is still not there, but I now know with 100% certainty that a FW is already in testing internally. So YES it is being worked on and there is light at the end of the tunnel.
I could vomit that it's taking so long and I'm really pissed because I was apparently one of the first who report the error (June I think) to Prusa support. Only the accumulation and videos of this problem caused Prusa to not ignore it and to investigate it. I'm not registered on GitHub but I don't understand why no one reported the extruder error there.
Hang in there, it looks like this will be solved in 2024.
RE: Xl extruder stops
Hello,
After over 300 hours of printing without any issues, I’m encountering a serious problem with my Prusa XL.
Firmware 6.1.3
VIDEO 1 : https://drive.google.com/file/d/1QJHpvAfExyEbboPiqk1p0-9A5YVP6PWa/view?usp=sharing
VIDEO 2 : https://drive.google.com/file/d/1D5FIj3R__p3ETSZupOnn_zWTxflZ7sQ2/view?usp=sharing
The extruder motor is locking up, causing extrusion to stop. Initially, I thought it was a clogged nozzle, but even after replacing it, the problem persists.
I confirmed the blockage by running the XL without the Nextruder cover. I invite you to watch the two videos where the problem occurs as soon as the filament loading procedure begins.
I’ve performed the following tests :
• Full reset
• Replaced the idler parts
• Adjusted the spring tension (both + and -)
• Tried different filaments
• Installed new nozzles
• Checked temperature with an external probe: OK
• Disassembled / degreased / reassembled / lubricated the Nextruder (using the PG-assembly-adapter)
• Extrusion by manually pushing filament with the idler open: OK
• Disconnected all Nextruder connectors, cleaned the connections
You’ll notice that as soon as the “pressure” on the filament is released, either by opening the idler and holding it by hand or by pressing the springs, the motor starts again.
Do you think is the same issue as this topic ? I open a ticket on prusa support, i'm waiting for the return.
Any idea ?
Charles.
RE: Xl extruder stops
Just buy a new dwarf board.
Please don't take offense, but are all texts read here?
Some users have already swapped various components (Dwraf, Chees, Buddy,...). A few prints worked flawlessly and then everything started again. This battle of materials is of no use if no components are defective.
If an electronic component is defective, the error would occur permanently and cannot be reset. We have already written that you can skip the error for a few prints.
A temperature-based problem was also ruled out. I and other users tested this several times under different conditions. With enclosure, without, enclosure open, PLA, PA, PC, PETG, PCTG, TPU. Why this? Due to different ambient and electronic temperatures.I don't understand why people are so persistent about a hardware defect when Prusa has already confirmed that it is a FW problem. The error is supposedly in the ModBus (latest infomation).
I don't know why the error doesn't occur with ALL XL. Neither does Prusa, but that's the way it is.Yes, the FW is still not there, but I now know with 100% certainty that a FW is already in testing internally. So YES it is being worked on and there is light at the end of the tunnel.
I could vomit that it's taking so long and I'm really pissed because I was apparently one of the first who report the error (June I think) to Prusa support. Only the accumulation and videos of this problem caused Prusa to not ignore it and to investigate it. I'm not registered on GitHub but I don't understand why no one reported the extruder error there.
Hang in there, it looks like this will be solved in 2024.
Yup, all texts are ready here and there is multiple problems that people are trying to to jumble into one thread.
Please provide proof that Prusa stated it was a firmware issue and that it's being worked on. I think you mentioned it a month ago but to be honest I doubt they're working on anything. It's gone ignored in the official discord, and they won't chime in here. I've messaged them about it on their support and they don't know anything about it.
RE: Xl extruder stops
Yes, I also read that a few problems were mixed up here.
I can't prove it because I don't save every email. I was also expressly told that the conversations were to be treated confidentially. I can only pass this on as I was told.
I do not have access to Prusa's internal structures.
Everyone can think what they want about it.
RE: Xl extruder stops
Yes, I also read that a few problems were mixed up here.
I can't prove it because I don't save every email. I was also expressly told that the conversations were to be treated confidentially. I can only pass this on as I was told.
I do not have access to Prusa's internal structures.Everyone can think what they want about it.
So they said, "hey we know the problem, don't tell anyone" got it. Haven't seen them make a statement about it being a firmware issue.
Well, I'm 20 hours in with a new board and I haven't had any issues.