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Prusa Connect Basics with Multiple Users  

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Jeff Hawkins
(@jeff-hawkins)
Active Member
Prusa Connect Basics with Multiple Users

TL;DR: Does adding a second computer to Prusa Connect break the connection to the first computer? And/or if adding two computers, do you have to do so anything specific to prevent breaking the connection to the first computer?

Longer Story: I am new to Prusa (with the MK4), and love the quality so far. I've made test prints via both PrusaLink and Prusa Connect, and initially found both to be great. It appears after using both, that Prusa Connect is intended to replace PrusaLink once out of beta, as the functionality is redundant but better with Prusa Connect.

In any event, this is in a classroom. A few days after my test prints, I walked a student through connecting. I didn't retain the printer code from when I connected, so went to the printer and clicked to add the student's computer... Got a code... Put it in and she was printing. Sweet.

When that print finished and was removed from the printer, I went back to my computer to print something else, but found my computer now showed the printer as "Offline.". I can't seem to do anything to make it see the printer. I suspect I can go get the code from the printer and connect again, but that this may break the student's access.

So, how does one connect multiple computers to one printer so that it can be shared among many users?

Thanks!

Posted : 30/10/2023 6:53 pm
Tojik
(@tojik)
Member Moderator
RE:

Hi, sorry, we had this functionality. We had teams that vould share printers. This is now disabled as we discovered we spread ourselves too thin and the core functionality was suffering. So sorry, there is no way to share a printer between multiple PrusaAccounts yet. You can still share the api key and username to the local printer interface PrusaLink, but please do not try and watch one printer while printing from too many computers at once. Thank you and again, sorry about that

Also. I am just a dev working on the MK3 PrusaLink, not official Prusa Support. For that please contact us through the usual [email protected]

Posted : 30/10/2023 7:36 pm
Jeff Hawkins
(@jeff-hawkins)
Active Member
Topic starter answered:
RE: Prusa Connect Basics with Multiple Users

I really appreciate the straightforward/clear answer. Totally understandable.

If/when resources can be dedicated to this, it would be useful functionality for a classroom. The use case is basically that I want my students to be self-sufficient. So a system that allows "Student B" to access the printer once "Student A" is done with it would be awesome. Having two people (student + teacher) able to view status at the same time would be nice. But the main use case is just allowing users to take turns printing, without (apparently) creating a new account each time.

Anyway, we can work around this in the meantime. Great printer and nice work on the software.

Posted : 31/10/2023 4:07 pm
Tojik
(@tojik)
Member Moderator
RE: Prusa Connect Basics with Multiple Users

Thanks, I stumbled upon a piece of info. It seems that it is not forgotten, a lot of people really want it so this should hopefully happen sooner than later

Thank you for understanding

Posted : 31/10/2023 5:53 pm
Gilad K
(@gilad-k)
Active Member
RE: Prusa Connect Basics with Multiple Users

I would also like to see the option adding the same printer to two or more accounts enabled.

Posted : 24/02/2024 6:05 pm
Tojik
(@tojik)
Member Moderator
RE:

Hi, user teams now exist again: https://connect.prusa3d.com/teams Feel free to try them out

Posted : 27/02/2024 11:54 am
czei
 czei
(@czei)
Active Member
RE: Prusa Connect Basics with Multiple Users

I was able to add a colleague to the "team" but that person can't see any of the printers.   We're having to share a single account to do any printing, which is a pain.

How as this intended to work?  Is each separate account supposed to configure connections to each printer?

 

 

 

Posted : 29/02/2024 8:15 pm
ssmith
(@ssmith)
Eminent Member
RE:

When signed in to PC, the new team member should find an invitation listed under their user tab 'My invitations'. If not, check that the team creator has created the invitation on the team/members tab.

Posted : 01/03/2024 12:41 am
czei
 czei
(@czei)
Active Member
RE: Prusa Connect Basics with Multiple Users

Yes, that's how it works, but that wasn't my question.

The account invited to the team can't see any of the printers.   Is that as intended, in which case they'd presumably need to separately configure each printer, or are they supposed to be able to see the groups printers, in which case this is a bug?

 

 

Posted : 01/03/2024 1:17 am
Tojik
(@tojik)
Member Moderator
RE:

You should be able to set the printer team to your newly created one. After that, your colleague should see them

Posted : 07/03/2024 10:27 pm
czei
 czei
(@czei)
Active Member
RE: Prusa Connect Basics with Multiple Users

Thanks, that worked.  Getting PrusaConnect to work with one person was easy.  Getting it to work with multiple people has taken weeks.   I wish there was some sort of instructions on how to set it up for a company.

Posted : 08/03/2024 12:45 am
Jeff
 Jeff
(@jeff-4)
New Member
RE: Prusa Connect Basics with Multiple Users

So glad I found this chain. Works like a charm.

 

Posted : 22/06/2024 1:58 pm
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