Camera thumbnails not loading on Mac and iOS Safari browser
 
Notifications
Clear all

Camera thumbnails not loading on Mac and iOS Safari browser  

  RSS
russdogg
(@russdogg)
Member
Camera thumbnails not loading on Mac and iOS Safari browser

I have been using Prusa Connect to successfully view camera thumbnails on my desktop computer with Chrome browser, however on iPhone Safari the main thumbnail image does not load. In trouble-shooting I found it also doesn't load on Mac desktop Safari browser. Normally I wouldn't care since I only Chrome, but on iOS, all browsers, even Chrome, are just reskins of Safari. Has anyone got the camera view to work successfully on iOS?

Posted : 30/12/2023 1:09 am
russdogg
(@russdogg)
Member
Topic starter answered:
RE: Camera thumbnails not loading on Mac and iOS Safari browser

Looking at this closer, it appears like the issue is how Safari is handling  the "blob" image URL. Clicking on the Blob url in Chrome inspector will show the image correctly in a new window. Clicking on it in the Safari inspector just shows a broken image URL. I'm thinking it might be an issue with how Safari's webkit handles blob returns from the server. 

Posted : 30/12/2023 8:45 pm
Tojik
(@tojik)
Member Moderator
RE: Camera thumbnails not loading on Mac and iOS Safari browser

Hi, can you try a different webcam? I had problems with some logitech cameras images breaking. Other than that, the images seem to work correctly on ios for us. What make and model of camera do you use? Sorry for the inconvenience

Posted : 02/01/2024 3:08 pm
russdogg
(@russdogg)
Member
Topic starter answered:
RE: Camera thumbnails not loading on Mac and iOS Safari browser

Oh interesting! Thanks for the response. I have two Logitech C270s and I have the same issue for both of them. Let me see if I can borrow another web cam from someone to test out. 

Posted : 02/01/2024 6:22 pm
Tojik
(@tojik)
Member Moderator
RE: Camera thumbnails not loading on Mac and iOS Safari browser

Yep, that's the one. Now we have statistical significance. I probably should put that somewhere so people don't buy C270s as they seem to be popular yet not producing correct JPEGs. Some browsers deal with them better than others :/

Posted : 03/01/2024 9:53 am
Share: