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Loud noise when unloading, doesn't unload  

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thealanberman
(@thealanberman)
New Member
Loud noise when unloading, doesn't unload

Just today the extruder motor started making this noise anytime it needs to go in reverse (unloading).

No visible jam inside the housing. (see video)

Since unload wasn't working I've managed to pull out the filament by force.

Since unloading the filament I've tried running a few "unload" commands and it even makes this noise without any filament at all, so I'm pretty certain it's not the sound of "grinding filament".

Any suggestions for other things to check would be great.

Posted : 28/10/2021 3:21 am
1 people liked
thealanberman
(@thealanberman)
New Member
Topic starter answered:
Video link

Not sure why my embedded video didn't work above, here's the link --

Posted : 28/10/2021 6:57 pm
MicDG
(@micdg)
New Member
RE: Loud noise when unloading, doesn't unload

Hello, I have the same problem. Did you manage to fix it by any chance?

Greetings,

Michele

Posted : 13/12/2021 4:41 am
thealanberman
(@thealanberman)
New Member
Topic starter answered:
RE:

Nothing I've tried has completely fixed it. I disassembled the extruder, made sure all the parts were clear of debris, made sure all the gears could spin properly/interlocked properly, and put it back together... that helped some, but it still gets caught and makes noise when unloading filament.

It seems to stick on the very end of the filament when unloading. I generally just pull hard to get the final few inches of filament out. I hope I'm not damaging anything?

I may look into a different extruder at some point, if no better solution comes up. (I hear good things about the Bondtech ones?)

This post was modified 4 years ago by thealanberman
Posted : 13/12/2021 5:49 pm
MicDG
(@micdg)
New Member
RE: Loud noise when unloading, doesn't unload

So, I contacted support and I've been sent the following parts:

  • MINI-Extruder-front
  • MINI-Extruder-rear
  • Extruder motor pinion

Swapping these parts and playing a bit with the positioning when tightening the screws fixed the problem for me. I hope this can help you too.

Posted : 20/12/2021 3:43 pm
1 people liked
Chris Barnes
(@chris-barnes)
Eminent Member
RE: Loud noise when unloading, doesn't unload

Was there any more progress made to this problem?  It seems that I now too have this issue while loading and unloading.

Support sent me a new motor, a new Buddy board, new gears and pinion.

Posted : 04/12/2022 4:43 pm
thealanberman
(@thealanberman)
New Member
Topic starter answered:
RE: Loud noise when unloading, doesn't unload

It's been a while, but if I recall, the trick ended up being to just disassemble the extruder, give it a thorough cleaning to ensure there's no issues with the feeder-gear, and then putting it back together.

Posted : 04/12/2022 10:07 pm
Prusb
(@prusb)
Member
RE: Loud noise when unloading, doesn't unload

For anyone ending here like I did and not knowing what to do. I disassembled the extruder fully until the stepper motor was free. There was some dirt on the gears of the motor that I cleaned of(I think this was the issue). Then I turned the printer on and kept trying unload while assembling. first make sure the axis is spinning together with the gear by marking with a marker.

As soon as the other gear was in place I tried out unloading carefully because everything is disassembled. And this time it worked! No more sound! then I closed everything and tried one more time and it still worked 🙂

 

 

Posted : 05/04/2024 7:08 pm
RD
 RD
(@rd-4)
Active Member
RE: Loud noise when unloading, doesn't unload

this is the solution 

Support sent me a new motor, a new Buddy board, new gears and pinion.

Posted : 16/04/2024 5:36 pm
samfo
(@samfo)
Member
RE: Loud noise when unloading, doesn't unload

Currently having this same issue - identical sound from the motor & gear assembly when unloading. What info did you guys need to provide support in order to receive replacements?

Posted : 01/10/2025 4:00 am
Kenyiro34
(@kenyiro34)
Active Member
RE: Loud noise when unloading, doesn't unload

its simple to change ( you can buy BMG clone ) and print this Prusa Mini BMG conversion autorstwa Afterschnitzel | Pobierz darmowy model STL | Printables.com
perfect work. Next go to setting push the button wait 3 sec open experimental menu fix extruder  325  change to 415 and save and restart.
if you are use orginal connectors you need one of this 
Prusa Mini Hot End Pass Thru Adapter M8x1 to M10x0.9 autorstwa Eddi Maevski | Pobierz darmowy model STL | Printables.com
Prusa Mini Original Coupler to M10 Adapter autorstwa alex | Pobierz darmowy model STL | Printables.com
Prusa MINI PC4-M10 Bowden Fitting Adapter autorstwa Oliver Thomsen | Pobierz darmowy model STL | Printables.com
pc4_m10_adapter_v4_hex autorstwa Founders | Pobierz darmowy model STL | Printables.com
PC4-M10x0.9 (or PC4-01) bowden fitting adapter for Prusa Mini+ M8x1.25 extruder autorstwa TennojiM | Pobierz darmowy model STL | Printables.com

Posted : 08/10/2025 10:46 am
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