Unofficial Prusa Mini Wait Thread  

RE: Unofficial Prusa Mini Wait Thread

@equidamoid

Yes, but now you would have real evidence for Prusa, that the post address is correct.

RE: Unofficial Prusa Mini Wait Thread

@hawwwran

My steppers are warm to the touch.  I am not sure how normal that is.  

Anyone measure the temperature?

RE: Unofficial Prusa Mini Wait Thread

Posted by: @charles-h13

@hawwwran

Not an uncommon occurrence.  I always cut the end off of the filament and chamfer my PTFE to avoid this.  

This thing is a timesaver: 0-14mm Steel Hold Puncher Reamer

What end do you chamfer?

RE: Unofficial Prusa Mini Wait Thread

@hawwwran

The near end (spool side) is chamfered on the inside to allow easier entry of the filament.  The far side (extruder) is chamfered on the outside.  The near side is where I use the metal tool and the far side is where I use a jig.  

RE: Unofficial Prusa Mini Wait Thread

Posted by: @charles-h13

@hawwwran

The near end (spool side) is chamfered on the inside to allow easier entry of the filament.  The far side (extruder) is chamfered on the outside.  The near side is where I use the metal tool and the far side is where I use a jig.  

Thanks. One question about steel sheets. Does it somehow remember z calibration for multiple sheets or do I need to write the numbers down and change it everytime I switch the plates?

RE: Unofficial Prusa Mini Wait Thread

I have a bunch of sheets and each has their one z value.  

I label them in the far right corner.  I label it: “Mini: PETG: -0.654”.  I label them with the printer, filament used, and value.  

RE: Unofficial Prusa Mini Wait Thread

 

Posted by: @hawwwran

Posted by: @charles-h13

@hawwwran

The near end (spool side) is chamfered on the inside to allow easier entry of the filament.  The far side (extruder) is chamfered on the outside.  The near side is where I use the metal tool and the far side is where I use a jig.  

Thanks. One question about steel sheets. Does it somehow remember z calibration for multiple sheets or do I need to write the numbers down and change it everytime I switch the plates?

Yes, you have to remember the offset for every sheet. But remember, this is only valid until you make changes to the heatblock or the nozzle! 🙂

At some point Prusa might integrate sheet management into the Mini. But for that you would have to be able to write in the EEPROM (gcode M500) again. For a friend of mine I tried to recompile the firmware and adjust it accordingly, but whatever Prusa did, it currently prevents this setting. This is quite strange - I wonder why. This is actually standard.

RE: Unofficial Prusa Mini Wait Thread

Posted by: @cho

How about you now? Did you clear this with DPD? Did you get the printer yet?

Unfortunately there is no news from Prusa or DPD concerning the missing Prusa Mini. It's only 17 days since the parcel supposedly arrived in the shop. That's really customer service as it should be - in 1950's with lots of waiting and waiting and waiting. Yeah, it's not frustration anymore, it's pure annoyance 🤮 😡 🤬 👎 

I feel you, this whole situation is hugely unsatisfying! Prusa should just stop using DPD.
Regarding my shipping, I contacted Prusa and DPD, but it is not clear yet what will happen. I will let everyone know when the mini arrives, for sure 😉

I actually posted this info earlier but it is "awaiting moderation", so the AI found some evil words in my post?

RE: Unofficial Prusa Mini Wait Thread

Yay! it finally shipped! Scheduled delivery for the 17th and spreadsheet updated.

RE: Unofficial Prusa Mini Wait Thread

@tm4n

What a load of crap DPD's pulling. And Prusa doesn't seem to be doing any better right now 🙁 I have the feeling that I'm being abandoned by Prusa. As much as I hate to say this, even a Chinese on AliExpress would have offered me a solution faster than Prusa..

Your first 5 (or 10?) posts are moderated. After that you can post without a delay.

RE: Unofficial Prusa Mini Wait Thread

Posted by: @cho

What a load of crap DPD's pulling. And Prusa doesn't seem to be doing any better right now 🙁 I have the feeling that I'm being abandoned by Prusa. As much as I hate to say this, even a Chinese on AliExpress would have offered me a solution faster than Prusa..

Having just dealt with Artillery for a defective bed thermistor, I can say Prusa's response rate is far superior. After a 3 day email exchange with exhaustive numbers of pictures of a broken wire, Artillery said they'd send a replacement on a priority basis. It's been well over 6 weeks now.

Another guy had a heatbreak snap and spent many weeks trying to get a replacement from a 3rd party, only to realize after installation he has a defective motherboard. He spent a few weeks trying to get Artillery to respond and now is in the long queue for a replacement.

RE: Unofficial Prusa Mini Wait Thread

@bobstro

An don’t get me started on Creality.  I have an Ender 3 that still sets dormant after 16 months.  

RE: Unofficial Prusa Mini Wait Thread

Of course, I also know the problems with Chinese dealers and manufacturers after they have received the money. Unfortunately, Prusa is not any better here at the moment from my point of view, because Prusa got their money at December 2019 and my package has now been gone for 17 days. I think this is a very long time and I should finally expect a solution. But maybe @josefprusa can help me before I get old and grey.. :/

RE: Unofficial Prusa Mini Wait Thread

Oh, the DPD club is pretty big here apparently.

Just to add to the pile, I've heard (after complaining about a completely different package DPD just lost without trace) that here in NL shops now have to use DPD because all the normal delivery services are overloaded (probably depends on the region) and don't take orders.

Maybe similar reasons prevent Prusa from switching to something that works.

RE: Unofficial Prusa Mini Wait Thread

Posted by: @tm4n

 

I actually posted this info earlier but it is "awaiting moderation", so the AI found some evil words in my post?

Hmm, same here. It could also be that someone reported our comments 🤡 

RE: Unofficial Prusa Mini Wait Thread

@cho

I wrote in the order note that I would love to have my printer signed by Jo if it would be possible.

RE: Unofficial Prusa Mini Wait Thread

@cho

I would beg to differ.  I get a response from Prusa and fixes that worked.  All I got from Creality was a bunch of cheap parts they will not print.  

RE: Unofficial Prusa Mini Wait Thread

At least with Prusa you can get a hold of a real person 24 hrs a day.  You may not be happy with the resolution YET, but communication is invaluable.  Cho, you know they will eventually make you whole.  It may not be happening as fast as you'd like, but it's likely not Prusa's fault even though they'll be the one bending over backward to make you straight.  With a Chinese maker you wouldn't even be feeling a breeze of warm air being blown up your a$$.

RE: Unofficial Prusa Mini Wait Thread

Posted by: @charles-h13

@cho

I would beg to differ.  I get a response from Prusa and fixes that worked.  All I got from Creality was a bunch of cheap parts they will not print.  

Yes, it may be that Creality does not deliver the perfection that Prusa promises its customers. But there are also several classes between the prices of both manufacturers. With an Ender / CR-NN you have to do more "hands on" (my Ender 3 has been printing very well for years, even if I had repairs from time to time). But also these machines run quite well and depending on the abilities of the user even very well.

What really disappoints me here is that Prusa just puts me off and tells me to wait and see. Everything has been paid for a long time and I am now waiting for my goods. The transport is the responsibility of the seller - here Prusa. My suggestion to at least deliver another order from me, if the clarification takes longer, has been rejected. Where is the service now?

RE: Unofficial Prusa Mini Wait Thread

Received my Jan 21 order today. Spreadsheet updated. My work day is going seem long and slow .... will open the box tonight.