MK4 Kit no longer includes 1kg of Galaxy Black Filament
 
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[Gelöst] MK4 Kit no longer includes 1kg of Galaxy Black Filament  

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Joshua Giacone
(@joshua-giacone)
Eminent Member
MK4 Kit no longer includes 1kg of Galaxy Black Filament

I had purchased the mk4 kit on release and it originally stated that it came with 1kg Prusament Galaxy Black Filament. This is confirmed by looking at the web archive from previous versions of the webpage. 

The product page was updated today to include 2 50g samples. I contacted prusa support to confirm this. Support originally stated this was the case and only the mk4 assembled includes the 1kg spool. Support asked if I had a screenshot of the older page, which I sent them and then they confirmed the original order of the kit would include the 1kg filament. All future orders will include the 2 50g samples.

Best Answer by Joshua Giacone:

Looks like the page was just updated noting all orders before the ship date will include the original filament!

Veröffentlicht : 18/04/2023 7:04 pm
Joshua Giacone
(@joshua-giacone)
Eminent Member
Themenstarter answered:
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

Looks like the page was just updated noting all orders before the ship date will include the original filament!

Veröffentlicht : 18/04/2023 7:58 pm
Gregory Verba
(@gregory-verba)
Trusted Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

I can see on the product page:

"1kg of Prusament PLA Galaxy Black (for all orders made before the shipping date of the first MK4 kit units)."

So it is included. 

Veröffentlicht : 19/04/2023 5:48 am
iftibashir
(@iftibashir)
Honorable Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

What does it mean - all orders made before the shipping date??

As far as Im aware none of the kits have had shipping dates anyways??

ORIGINAL PRUSA MK4 KIT - Full step-by-step video assembly guide!

>ORIGINAL PRUSA MINI+ Full video assembly guide!

Veröffentlicht : 19/04/2023 10:04 am
Olef
 Olef
(@olef)
Prominent Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

Website now updated again -

1kg of Prusament PLA Galaxy Black (for all orders placed before 31st May 2023)

Veröffentlicht : 19/04/2023 11:07 am
iftibashir
(@iftibashir)
Honorable Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

I contacted support via chat and the rep told me that the 1kg spool would be included with my order - it was just all new orders from now that would receive samples. The order details do not show the filament included, but it will be. 

However, as Olef mentions above, the product page has been updated to show all orders placed before 31st May would receive a free spool of galaxy black.

ORIGINAL PRUSA MK4 KIT - Full step-by-step video assembly guide!

>ORIGINAL PRUSA MINI+ Full video assembly guide!

Veröffentlicht : 19/04/2023 1:23 pm
Renze
(@renze)
Eminent Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

Strange. Can't find any mentioning of free prusament on the MK4 product site. Do you have a link and/or description of where to find it?

Veröffentlicht : 20/04/2023 7:17 pm
ManelTo
(@manelto)
Estimable Member
RE:

Here is an image of the store in English

Sorry for my poor English. I try to do my best.

Veröffentlicht : 20/04/2023 7:26 pm
ManelTo
(@manelto)
Estimable Member
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament

And this is the explanation of Josef Prusa on his twitter: twitter

 

Sorry for my poor English. I try to do my best.

Veröffentlicht : 20/04/2023 7:31 pm
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