No Audible Alert - Assembly and first prints troubleshooting

RE:

AnneVanLeyden — Wed, 12 Feb 2025 17:42:46 +0000

I upgraded my MK3S to a MK3.5 this weekend and have no audible sound either. I can hear very faint beeps when pressing my ear against the lcd, but that is just about it.

I contacted Prusa support and they asked me to upload a video of me browsing through the menus. So I did and to my astonishment, the guy says: I can hear the beeps, while there are only the clicks of the button to be heard.

I attached that video here. Can somebody tell me if they hear the beeps too?

And is there maybe someone with functioning sound to upload a similar video for comparison?

a62aadb5-vid_20250212_181755.mp4

RE: No Audible Alert

nur00 — Tue, 03 Dec 2024 04:28:29 +0000

Just upgraded two mk3s to mk4s. Both have the sound set to loud. But i only hear beeps on 1 of them. Came here to see if others were having the same issue and if there was a solution. Sad to see prusa not acknowledging the issue even.

RE: No Audible Alert

Matze — Fri, 03 May 2024 15:47:59 +0000

today I get my new display. Now the sound works well again 😀

RE: No Audible Alert

Matze — Wed, 01 May 2024 06:42:36 +0000

After I successfully installed the upgrade kit, the sound worked perfectly. After about a week, the speaker started to creak when I pressed the button.And now you have to listen very carefully to hear the sound because it is really very, very quiet

My volume was set to loud from the start.Let's see how long the new display works.

RE: No Audible Alert

Wed, 01 May 2024 02:18:53 +0000

I spent hours on the phone, chat, and email with Prusa support last year only to be told that the almost inaudible sound (set to loud) was normal. how load was the sound on yours before it went quiet? and when it went quiet was there nothing at all or just a feint sound? If they are replacing your screen then they are admitting that there is a problem with the hardware.

There has been no improvement on the sound on my machine since I got it and there have been several software upgrades since. Please let us all know how you get on with the replacement part.

RE: No Audible Alert

EastMemphis — Tue, 30 Apr 2024 18:56:10 +0000

I have an XL and the sound has always been kaput. Sometimes I can hear a really faint sound coming from the beeper but it's intermittent. I have a quiet shop too.

RE: No Audible Alert

Matze — Tue, 30 Apr 2024 15:04:44 +0000

I have also the same Problem on my MK3.5

After upgrading to MK3.5, the sound output still worked perfectly. After about 7 days, it stopped working at all.I therefore created a support ticket with Prusa. The first employee assured me that the problem was known and that the problem was a software problem. To verify this, I downgraded from version 6.0.0 to 5.2.2. The sound doesn't work there either.I then opened another ticket and will receive a new display in the next few days.Is this a hardware or software problem, can anyone answer this question?

Prusa please help

Mr. Painless Potter — Sun, 03 Mar 2024 21:47:39 +0000

also for me it is a big issue not being given an accoustic alarm, for filament runout or colour changes.

it's realy anoying having to babysit the mk4 the whole time, not even daring to do some other work in the next room.

i hope there is a solution or a fix for this problem coming soon...

best wishes from germany, michael

RE: No Audible Alert

JMHaro — Sat, 10 Feb 2024 17:16:26 +0000

Does anyone know if the MK4 is supposed to give the loud beep when you do a filament unload like the MK3 did? It was the notification sound as a filament out warning. My MK4 doesn't do anything when you unload the filament. Going through the menu's it does give a beep each time the control knob is pressed, so I'm assuming that means the speaker is working, but that's the only place I get any sound out of my MK4.

RE:

miroslav.h4 — Fri, 09 Feb 2024 11:05:35 +0000

The MK4 chirps very quietly, almost inaudibly. People have complained about it to the developers several times, but they probably have a guy with ears like a bat who can hear the grass growing and thinks other people can hear that way too. And at the same time, the printer should "shout" pretty loudly because something is happening. Anyone who would be disturbed by this can turn off or mute the sound.