Where can I report problems with printables.com?
 
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Where can I report problems with printables.com?  

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Julie
(@julie)
Active Member
RE: Where can I report problems with printables.com?

Can you tell me what browser you are using and possibly include a screen shot?

I am using Firefox and have add-blocking disabled and I don't see it.

Posted : 02/02/2023 8:58 pm
Neophyl
(@neophyl)
Illustrious Member
RE: Where can I report problems with printables.com?

@Julie, chrome here 

click on image for the full picture as its hidden the side.

Posted : 02/02/2023 9:01 pm
Julie
(@julie)
Active Member
RE: Where can I report problems with printables.com?

Thanks!

I just tried Chrome and I see it, because I know where to look.

I think vertical at the bottom of the sidebar is a terrible place. I would have never looked at the bottom right edge of a large blank space.

It is definitely not there in Firefox.

I still think it should just be a menu item at the top.

Posted : 02/02/2023 9:01 pm
Neophyl
(@neophyl)
Illustrious Member
RE: Where can I report problems with printables.com?

Unfortunately style is not a universal property.  They do say ask 3 people their opinion and you will get 3 different answers.  Now you know where it is you can at least use it.

Posted : 02/02/2023 9:07 pm
Julie
(@julie)
Active Member
RE: Where can I report problems with printables.com?

A little more information.

I started Firefox with a new profile and no add-ins and it is visible.

I looked at the source for the web page and the word feedback doesn't occur.

I use the Firefox Facebook Container add-in to keep facebook from tracking everything I do, so maybe that is stopping something from loading that displays the feedback button.

The button pops up a tiny windows that allows rudimentary text entry. It is not conducive to providing real feedback, reporting bugs, or requesting new features.

🙁

Posted : 02/02/2023 9:16 pm
Anachronist
(@anachronist)
Estimable Member
Topic starter answered:
RE: Where can I report problems with printables.com?

Update: The feedback form disappeared again for me.

I found out this is due to the "DuckDuckGo Privacy Essentials" extension in Chrome. Adding printables.com to the exclude list does not fix the problem. Only disabling the extension works.

Posted : 22/03/2023 5:52 pm
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