US Customers - Help Decipher the Customs Process
Hello everyone. I, like many others, have a Core One kit in queue for shipment this month. I've been reading many horror stories here and on social media about customers having issues getting their units into the U.S. Some have reported charges much higher than expected, some have had issues with the carrier requesting information a typical consumer wouldn't have. The list goes on.
What I'm requesting is for those who have FINISHED this process successfully to share their experience to provide a reference point for those of us still waiting. I'm very uneasy about the unknown part of this process, as I'm sure others are. If you've been successful, please reply to this topic with the following info so maybe we can make some sense of what to expect moving forward!
- The total cost of the merchandise in your order (don't include shipping)
- If there were any accessories, filament, etc included in the order
- When your shipment entered the U.S. customs process (I assume this is the date received by the customs office)
- The total amount charged to you by your carrier
Thanks in advance to anyone willing to share this info!
RE: US Customers - Help Decipher the Customs Process
Subscribed. I ordered my Prusa CORE One this morning.
RE:
1. The total cost of the merchandise in your order (don't include shipping)
$949
2. If there were any accessories, filament, etc included in the order
Just the kit
3. When your shipment entered the U.S. customs process (I assume this is the date received by the customs office)
4/29/25
4. The total amount charged to you by your carrier
$124.32 (FedEx)
RE: US Customers - Help Decipher the Customs Process
Batch 21 assigned. Shipping starts 26 May.
Subscribed. I ordered my Prusa CORE One this morning.
RE:
Here's how mine settled out. I hope this info is helpful to anyone else waiting on their Prusa shipment and wondering what it's really going to cost 😀
- The total cost of the merchandise in your order (don't include shipping) : $1133.18
- If there were any accessories, filament, etc included in the order : 2 Obxidian nozzles, silicon sock set, cleaning needles
- When your shipment entered the U.S. customs process (I assume this is the date received by the customs office) : Import date on the FedEx bill shows May 20, 2025. The printer was delivered May 23rd, but I didn't receive a bill from FedEx until July 2nd.
- The total amount charged to you by your carrier : $158.18
RE: US Customers - Help Decipher the Customs Process
I received my core one kit in early June. Got a bill from Fed Ex June 24 for $108.90 for the tariff