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herbert
(@herbert)
Estimable Member
prusaprinters.org https problems

Hi together,

since yesterday I do have issues with https://www.prusaprinters.org main domain using https within firefox and chrome. I wonder if I am the only one 🙂

Attached is the error message I get.

Thanks

Posted : 25/03/2021 6:47 am
adesir
(@adesir)
Reputable Member
RE: prusaprinters.org https problems

Hello,

There was a short certificate error yesterday. It has been solved quickly. Empty your cache?

Mes modeles publics
Posted : 25/03/2021 7:27 am
herbert
(@herbert)
Estimable Member
Topic starter answered:
RE: prusaprinters.org https problems

Thanks it works now, but had nothing to do with the cache because different PC 😉 other browser.

Anyhow, fixed, thanks

Posted : 25/03/2021 8:49 am
egar
 egar
(@egar)
Estimable Member
RE: prusaprinters.org https problems

I'm still having this problem today.  It worked briefly about 30 minutes ago, but all connections since give me this error.  This happens in both Safari and Firefox.  I have also cleared cookies and browsing history for this site.

Posted : 25/03/2021 1:42 pm
egar
 egar
(@egar)
Estimable Member
RE: prusaprinters.org https problems

Reposting the screenshot.  Apparently a little too big to fully display.

Posted : 25/03/2021 1:45 pm
Clarmrrsn
(@clarmrrsn)
Honorable Member
RE: prusaprinters.org https problems

Seems to be an issue for me as well.

Have cleared cache and browsing data, but still the same.

Tank you very much!

Posted : 25/03/2021 2:51 pm
egar
 egar
(@egar)
Estimable Member
RE: prusaprinters.org https problems

Seems to have been corrected now.  Keeping my fingers crossed that it stays that way.

Posted : 25/03/2021 2:53 pm
Swiss_Cheese
(@swiss_cheese)
Noble Member
RE: prusaprinters.org https problems

I haven't been able to get on https://www.prusaprinters.org   in over a month It just spins and spins at the front page. I gave up.

The Filament Whisperer

Posted : 25/03/2021 5:15 pm
3Delight
(@3delight)
Moderator Moderator
RE: prusaprinters.org https problems

It's working fine for me from the UK right now.

 

I've reached out and Prusa are aware there is a problem and are working on it...

Posted : 25/03/2021 5:42 pm
Leooel
(@leooel)
New Member
RE: prusaprinters.org https problems

Still not up. 

Posted : 25/03/2021 6:51 pm
RC builder
(@rc-builder)
New Member
RE: prusaprinters.org https problems

The site certificate has expired, the problem persists. After adding exception for prusaprinters.org, Prints section  displays

"There has been a critical error on this website". In Firefox and MS Edge the same behavior, cache/cookies cleaning has no effect.

Posted : 26/03/2021 10:11 am
Leooel
(@leooel)
New Member
RE: prusaprinters.org https problems

Strange that no one can fix this problem. Judging from previous posts, this problem has been for a long time.

Posted : 26/03/2021 10:22 am
3Delight
(@3delight)
Moderator Moderator
RE: prusaprinters.org https problems

See here for explanation: https://twitter.com/Prusa3D/status/1375151786789629956

Please be patient, sometimes these things take time, and are never as simple as first thought!

 

Posted : 26/03/2021 11:10 am
towlerg
(@towlerg)
Noble Member
RE: prusaprinters.org https problems

I use Waterfox (I really hate current Firefox) and I've never been able to access https://www.prusaprinters.org. I have to use Firefox yuk.

Posted : 26/03/2021 12:36 pm
RC builder
(@rc-builder)
New Member
RE: prusaprinters.org https problems

It seems the issue is fixed. At least for region I use.

Posted : 26/03/2021 1:51 pm
3Delight
(@3delight)
Moderator Moderator
RE: prusaprinters.org https problems

OK Guys, the problem should now be fixed: https://twitter.com/Prusa3D/status/1375453213177040896

If your still having issues then before reporting it make sure you clear your browsers cache and flush your systems DNS cache:

On windows use the following DOS command: C:\Windows\System32\ipconfig.exe /flushdns

On Apple run the terminal and enter: sudo killall -HUP mDNSResponder

On Linux use: sudo /etc/init.d/nscd restart and then sudo /etc/init.d/dnsmasq restart

Hopefully everyone is up and running now

Posted : 26/03/2021 2:56 pm
Swiss_Cheese
(@swiss_cheese)
Noble Member
RE: prusaprinters.org https problems

This seems pretty extreme to have to do to get back on a web site, whats the deal?

The Filament Whisperer

Posted : 28/03/2021 5:25 pm
Swiss_Cheese
(@swiss_cheese)
Noble Member
RE: prusaprinters.org https problems

just a General FYI, I still can't access prusaprinters.org

The Filament Whisperer

Posted : 02/04/2021 4:50 am
adesir
(@adesir)
Reputable Member
RE: prusaprinters.org https problems
Posted by: @swiss_cheese

just a General FYI, I still can't access prusaprinters.org

On every device you try? With all common browsers?

Mes modeles publics
Posted : 02/04/2021 5:27 am
Swiss_Cheese
(@swiss_cheese)
Noble Member
RE: prusaprinters.org https problems

I have two browsers, Firefox and Microsoft on two different computers, one desktop one laptop and I can't gain access from either, I live in USA California. I get nothing but the spinning progress graphic 

 

It's been weeks going on over a month.

The Filament Whisperer

Posted : 02/04/2021 6:30 am
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