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HelloWorld01
(@helloworld01)
Active Member
Prusa account photo

Hello !

I wanted to finish my new account by putting a photo but... I can't. It just gives a message saying 'filename: Unsupported file type' Does anyone know how to fix it ?

Posted : 01/07/2024 10:58 am
Neophyl
(@neophyl)
Illustrious Member
RE: Prusa account photo

What file type are you trying to use ?  The error message would be better if it specifically stated what types were acceptable but use a different type.

Posted : 01/07/2024 12:04 pm
HelloWorld01
(@helloworld01)
Active Member
Topic starter answered:
RE: Prusa account photo

Well, I've tryied a lot, like png, jpg, jfif, ... I've tryied a lot, but it keeps giving me that error... 

Posted : 02/07/2024 7:33 am
HelloWorld01
(@helloworld01)
Active Member
Topic starter answered:
RE: Prusa account photo

Here is what it looks like :

The first is what it looks like when I want to save, and the other, the error

Posted : 02/07/2024 7:37 am
HelloWorld01
(@helloworld01)
Active Member
Topic starter answered:
RE: Prusa account photo

Oh wait

Posted : 02/07/2024 8:03 am
HelloWorld01
(@helloworld01)
Active Member
Topic starter answered:
RE: Prusa account photo

It just worked.

Note for anyone: If you have the same problem as me, just wait a day or two and upload it. If it still doesn't, use the jpg file.

Posted : 02/07/2024 8:05 am
HelloWorld01
(@helloworld01)
Active Member
Topic starter answered:
RE: Prusa account photo

The thing that is weird, it's that now, if I want to change the photo, ... It does the error again... I can't understand this... 😫😫😫

Posted : 02/07/2024 10:53 am
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