RE: Printed Solid as a vendor
I feel bad for Prusa, because they are losing LOTS of business, but it's partly their fault as well. If PrintedSolid is not working for them, and it appears it isn't, it's very easy for them to get a US warehouse, stock it with supplies, and ship it from there. There is NO reason they should be shipping individual orders from Europe, and this was true WAY before the tariff/shipping nightmares. There are many companies that handle this just taking a small fee from every order, or for flat fees. This is something that has existed for years and years and so many other companies do it this way. And, since Prusa owns Printed Solid, there is no excuse on how they are running it.
You have to wonder about Prusa management, if they really have the right people for the job.
RE: Printed Solid as a vendor
Stuff from Prusa sent to States is ironically faster and cheaper than buying from PrintedSolid. Sure they offer free shipping over $50 but the also jack up the unit price by 15% or more which negates that free shipping plus I have to pay sales tax. Don't really see the point of buying from them.
RE: Printed Solid as a vendor
Stuff from Prusa sent to States is ironically faster and cheaper than buying from PrintedSolid. Sure they offer free shipping over $50 but the also jack up the unit price by 15% or more which negates that free shipping plus I have to pay sales tax. Don't really see the point of buying from them.
I want to add that I've ordered parts from Printed Solid and then Prusa a day later and received the parts from Prusa before Printed Solid even shipped my order, so typically I would not order from them, but I just got hit with my first Trump tariff this week on a Prusa order delivered by DHL, $31 in duty fees on $89 worth of parts for the Core One that were out of stock on Printed Solid.
So, there are no good options, right now.
RE: Printed Solid as a vendor
holy hell that's a huge fee. ugh...
RE: Printed Solid as a vendor
holy hell that's a huge fee. ugh...
RE: Printed Solid as a vendor
[...] $31 in duty fees on $89 worth of parts [...]
Thanks for that datum. Did DHL break the charge out to you at all, e.g., base tariff, "reciprocal" tariff, and handling/broker/processing fee? Not that it really matters... just curious.
RE: Printed Solid as a vendor
Got any friends in Canada? You could have it shipped to them, then have them ship it to you. May take a bit longer, but cheaper.
RE:
[...] $31 in duty fees on $89 worth of parts [...]
Thanks for that datum. Did DHL break the charge out to you at all, e.g., base tariff, "reciprocal" tariff, and handling/broker/processing fee? Not that it really matters... just curious.
I got a txt msg from them stating "Import duty payment required for delivery of DHL Express (order number). Returned in 5 days if not paid", with a link to pay.
The fee breakdown was:
$1.31 for Regulatory Charges
$13.43 Import Export Duties (the actual tariff, I assume)
$17.00 Duty Tax Processing
for a grand total of $31.74 for a parts order of $89.55 with $22.94 in shipping charges. So, my $112.49 order cost $144.23 after tariff.
*edit* I'm realizing now how this is rife for fraud. I order so frequently from DHL that I have a txt msg chain from them that goes back years, but I could see someone getting their first "Duty Fees" txt and just getting totally ripped off by a scammer.
RE: Printed Solid as a vendor
Thanks for sharing the breakdown. I noticed that FedEx now has an "FedEx International Connect Plus" service that Prusa offers. In addition to being less expensive than DHL, their page describing the service for CZ-based merchants says they can "Choose whether your goods clear customs with Duty paid by you (Delivery Duty Paid/DDP) or the receiver (Delivered Duty Unpaid/DDU)." It would be great if they offered the DDP version, but as it's less expensive than DHL, I suppose it's probably only the DDU service right now.
RE: Printed Solid as a vendor
You know to never click links in text messages, right?