Printables: Sorry, you have been blocked
 
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Printables: Sorry, you have been blocked  

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Panda Zhang
(@panda-zhang)
Member
Printables: Sorry, you have been blocked

I can't visit printables.com for a long time, tried to open a ticket by online chat, and the helpdesk didn't feedback to me in the past 1 month.

Does anyone have this problem?

Posted : 30/05/2025 12:26 pm
Jan Kratochvíl
(@jan-kratochvil)
Member Admin
RE: Printables: Sorry, you have been blocked

Hi.

Please send us your IP address so we can check what happened.

You can post it here or on [email protected].

Thank you

Posted : 02/06/2025 7:01 am
Panda Zhang
(@panda-zhang)
Member
Topic starter answered:
RE:

hi Jan,

Thank you so much for your response. My IP is : 114.88.68.144

I've tried to contact service desk and report my problem twice. But the issue was not fixed. A lot of people around me(in china) who have Original Prusa Printers, they have same problem. And they start to redirect to MW. That's bad.

I can't visit the site from my Laptop, Desktop PC, iPhone, iPad, VM System(Windows, Linux), any device.

I can't visit the site from my classroom, home, public 4G/5G network on any device too.

That's strange.

This post was modified 3 months ago by Panda Zhang
Posted : 03/06/2025 11:52 am
Jan Kratochvíl
(@jan-kratochvil)
Member Admin
RE: Printables: Sorry, you have been blocked

Well...most of the traffic going from China are DDoS, spam and malware so it is possible that you were just blocked by default just because the IP address was from China.

We will look into your issue.

Posted : 03/06/2025 12:45 pm
1 people liked
Panda Zhang
(@panda-zhang)
Member
Topic starter answered:
RE: Printables: Sorry, you have been blocked

That's great,  you've given me new hope. 🙂

Posted : 03/06/2025 1:59 pm
1 people liked
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