[Przyklejony] Knock Knock.... Just a little status update, anyone home?  

RE: Knock Knock.... Just a little status update, anyone home?

Hello Shane.

Personally, I feel before we add any new forums, we should work towards fixing the current forum bugs. The slow page loading. The inability to edit posts, even if straight after publishing. The greyed out reply box, which only reappears after some page refreshes (although this seems to have reduces as of late). While the current forum platform seems to work, it 'feels' clunky, and this in turn has frustrated many new users in the past - enough to turn them away.

I would also work towards turning this into a hub for information. I rarely use Github, even though it can be a valuable source of information, but bringing that kind of information/support over onto the forum, where issues can eb 'properly' discussed would be invaluable, especially considering the number of highly knowledgeable users the forum has. 

Oh, and maybe make my build guide threads 'stickies'........ 😉 lol

RE: Knock Knock.... Just a little status update, anyone home?

Let me be Mr Obvious in here.

Reduce forums to English sections is good idea, lock everything else ( its probably dead except German section? Just guessing). Maybe an overkill but should help to restrict maintenance overhead. Especially when we see people posting in oher languages in English sections...

I would be very cautious in closing topics if people ask basic questions. I saw many forums which were getting abandoned because too restrictive forum cleanup ended in people not bothering to ask because it would be locked.

Also making too many or too little stickies is hard because it will end in too long posts people do not read or too many stickies that people will skip as one giant block of text on the top of the forums. Stickies should keep the list of the most common issues how to debug issues with links to topics with solutions or help pages.

Another issue - do not let posts to hang without an answer for too long, at best it should be answered within 48h even with some basic info to acknowledge the issue. Or redirect urgent issues to Discord maybe (not to mention official support of course).

Merge similar topics or close with a redirection to an existing topic. Extract solutions as stickies or help articles or GitHub issues.

Get at least 3 mods per printer model so that they do not feel the urge to clean up everywhere and being overwhelmed by the issues people report. Lot of people are interested in only specific sections ( you can see that they are active only there).

Redesign help pages but that's another story, I think the wiki would be much better form than the current solution ( which is based on wordpress I guess?), because it would allow people to contribute. Or go mental and use git docs and pull/merge requests.

RE:

Redesign help pages but that's another story, I think the wiki would be much better form than the current solution ( which is based on wordpress I guess?), because it would allow people to contribute. Or go mental and use git docs and pull/merge requests.

I can only recommend this platform to the administrators of the Prusa forum:

https://js.wiki/

Anyone who has ever had a Bambu Lab knows what a gold mine it is to work with this platform. Even the printer assembly instructions (if they still exist in the future) can be found there.

Reduce forums to English sections is good idea, lock everything else ( its probably dead except German section? Just guessing). Maybe an overkill but should help to restrict maintenance overhead. Especially when we see people posting in oher languages in English sections...

I write in the English forum because that's where you get the most answers when you have a question. You could say that most of the content is found in the “English forum.” Normally, I would have to write in the German forum, but I translate my questions or topics and post them in the English forum.

I would be very cautious in closing topics if people ask basic questions. I saw many forums which were getting abandoned because too restrictive forum cleanup ended in people not bothering to ask because it would be locked.

Also making too many or too little stickies is hard because it will end in too long posts people do not read or too many stickies that people will skip as one giant block of text on the top of the forums. Stickies should keep the list of the most common issues how to debug issues with links to topics with solutions or help pages.

That wasn't my intention either. It always depends on how, what, and with what content such a post is created. Basically, it would be nice if the mods referred more to existing content as a guide for fundamental questions, which crop up here all the time and keep popping up again and again.

RE: Knock Knock.... Just a little status update, anyone home?

I was active on a Chinese language FPGA forum for a while. It was Chinese only but I was able to communicate because google translate was embedded. It was so well done that at times I thought I was on an English only forum. I've often wondered if there was any useful information on the German or Czech Prusa forums I was missing out on but I have yet to venture over there.

Being a native English speaker I'm of course OK with the forums being English only. Or... I don't know... make it Esperanto instead. Of course I'm joking. But I think the advantage of enforcing a single language is beneficial to all.