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JPGuitars
(@jpguitars)
Member
I've been banned!

My main account (JP Guitars) has been banned last weekend but I've no idea why. The message I get when I log in is "You have been banned. Please contact the forum administratoristrators for more information." (sic)

I cannot see anyway to contact the forum administrators so I called support a few times, they have said they would investigate and get back to me but they haven't so far. How do I find out why I've been banned and get my account reinstated?

Posted : 22/09/2024 8:52 am
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: I've been banned!

Hi JP, 
I have had a quick look and can't see any notes saying why you have been banned, using the tools a my level as a moderator.

I Have escalated this to my Prusa contact, for review. 

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 22/09/2024 11:46 am
Jan Kratochvíl
(@jan-kratochvil)
Member Admin
RE: I've been banned!

Hi JP.

I've unbanned your account.

Please let me know if anything else is needed.

 

Thank you

Jan

Posted : 23/09/2024 5:52 am
JP Guitars
(@jp-guitars)
Reputable Member
RE: I've been banned!

That's great, many thanks Joan and Jan.

Do you know why I was banned?

Posted : 23/09/2024 6:52 am
Jan Kratochvíl
(@jan-kratochvil)
Member Admin
RE: I've been banned!

I'm checking that info, I will let you know.

Posted : 23/09/2024 9:36 am
FoxRun3D
(@foxrun3d)
Famed Member
RE: I've been banned!

Happened to me also a few years ago. Seem to be random events 🥺

Formerly known on this forum as @fuchsr -- until all hell broke loose with the forum software...

Posted : 23/09/2024 3:31 pm
Jan Kratochvíl
(@jan-kratochvil)
Member Admin
RE: I've been banned!

Hello. 

 

"I've been checking with the moderators, and no one knows why you were banned.

This points to the system, and as FoxRun3D said, it seems to be random events.

Luckily, it doesn't seem to be anything unusual, but sometimes it happens.

Sorry for the inconvenience, and if anything similar happens to you, please reach out to us.

 

Thank you

Jan

Posted : 24/09/2024 7:03 am
JP Guitars
(@jp-guitars)
Reputable Member
RE: I've been banned!

Thanks for checking for me.

 

And thanks once again to you and Joan for sorting this out.

Posted : 24/09/2024 7:23 am
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