Is Prusament actually shipping  

Re: Is Prusament actually shipping

There are unboxing videos and pics out there, so some is apparently shipping.

Re: Is Prusament actually shipping

There are unboxing videos out there, so some is apparently shipping.

Isn't that how it usually works, though? First off the line go to the reviewers?
Maybe they should take a cue from the movie business, and send out the trailers (review copies/samples) before general release... 😉 Many of the game companies do that as well.

Re: Is Prusament actually shipping

Yes, I got two rolls last week. Pretty good stuff. Can't wait to get it from Amazon.

Re: Is Prusament actually shipping

Many users have already received silver; I also have galaxy and lipstick and waiting on the pink and blue.

As usual, I don't think PR quite understood what the demand would be.

Peter

Re: Is Prusament actually shipping

I am one of those that won a roll of galaxy black in the survey earlier this year.
I don't know where survey winners rank in the queue amongst reviewers and pre-orders, but I haven't heard anything yet.

Re: Is Prusament actually shipping

does the 10% discount not apply to Prusament?

Re: Is Prusament actually shipping

At the risk of sounding like a junkie, Is Prusament actually shipping? And where’s my stuff? I need my stuff!!!

Hi Joe, your stuff is being cooked 😎 I'm sorry for the delay, your order is waiting for the Red Prusament. We are shipping Prusament every day. You will be notified via email immediately, when your order gets dispatched.

Re: Is Prusament actually shipping

I tested the silver this weekend. It printed very well. Nice stuff.

Re: Is Prusament actually shipping

At the risk of sounding like a junkie, Is Prusament actually shipping? And where’s my stuff? I need my stuff!!!

Hi Joe, your stuff is being cooked 😎 I'm sorry for the delay, your order is waiting for the Red Prusament. We are shipping Prusament every day. You will be notified via email immediately, when your order gets dispatched.

Jakub, Thank you so much.

Re: Is Prusament actually shipping

does the 10% discount not apply to Prusament?

As a purchaser of a built Mk3 I am eligible for a 10% discount on filaments.
I notice if you select czk as the currency there is a red flag with "-10%" and a revised price, but if I select USD there is no discount applied.
I now believe I have made a mistake in ordering in USD and not CZK (actually a double mistake as bank conversion fees will apply twice for me (AUD))

I wonder if Prusa has any comment on this?

Re: Is Prusament actually shipping

Hi John,
this was a bug in our system. I forwarded your case to our support to handle it. Thank you for letting us know 😉

Re: Is Prusament actually shipping

Just for reference for others who see that previous exchange and and say “Whaaaaaat? 10% off?!”

For me , purchasing in USD, I see no indication of the discount on the e-shop, but the price is discounted.

Oh and I got home from work today to find 3 spools on my doorstop, so super happy!

Re: Is Prusament actually shipping

I have a question about the delivery time of the "Prusament".
I ordered a spool of the silver ones on 09/22/2018. The shop quotes that one week's preparation time to delivery is expected. Today the 4th week of waiting has started. So now to my question: How you get it done to offer in the shop today a delivery with a week preparation time, if I have already waited 3 weeks?
Don't get me wrong. I'm trying to be patient but like my junkie friend of the 1st post I need this stuff. Life is not funny on cold turkey and the status "shipping soon" (since about 10 days) seems rather taunting to me....I should get a life. 🙄
anyways, thanks for this awesome community.

Re: Is Prusament actually shipping

I have a question about the delivery time of the "Prusament".
I ordered a spool of the silver ones on 09/22/2018. The shop quotes that one week's preparation time to delivery is expected. Today the 4th week of waiting has started. So now to my question: How you get it done to offer in the shop today a delivery with a week preparation time, if I have already waited 3 weeks?

I ordered rolls on the 10th of October and they shipped yesterday. Maybe some of your order is on back order but I suggest you contact Prusa via the live chat

Re: Is Prusament actually shipping

I have a question about the delivery time of the "Prusament".
I ordered a spool of the silver ones on 09/22/2018. The shop quotes that one week's preparation time to delivery is expected. Today the 4th week of waiting has started. So now to my question: How you get it done to offer in the shop today a delivery with a week preparation time, if I have already waited 3 weeks?
Don't get me wrong. I'm trying to be patient but like my junkie friend of the 1st post I need this stuff. Life is not funny on cold turkey and the status "shipping soon" (since about 10 days) seems rather taunting to me....I should get a life. 🙄
anyways, thanks for this awesome community.

Wow. I ordered 3 rolls: silver, red, and blue, on Sept 21st. The order was delayed by the Red, but shipped on Oct 8th, and delivered on the 11th. You definitely need to reach out to support.

Now I’m just hoping that they can supply Amazon before I run out again...

Re: Is Prusament actually shipping

I have a question about the delivery time of the "Prusament".
I ordered a spool of the silver ones on 09/22/2018. The shop quotes that one week's preparation time to delivery is expected. Today the 4th week of waiting...

Hi Mario,
UPS label was created yesterday evening, it should leave our factory today. Sorry for the delay 😉

Re: Is Prusament actually shipping

Oh, I'm getting a little worried now, mine's been in "shipping soon" since october 3rd!

From my order page:

Re: Is Prusament actually shipping

Hi Bjorn,
if in doubt, flat out contact our support, my colleagues will check, what is holding the package 😉

Re: Is Prusament actually shipping

Hi Bjorn,
if in doubt, flat out contact our support, my colleagues will check, what is holding the package 😉

Done, thanks!

BTW, is the live chat gone or am I just blind?