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Did the support chat fuction from the main page get removed?
Did prusa remove the support chat function it does not appear anymore on my laptop
The Latest Firmware can be found here https://github.com/prusa3d/Prusa-Firmware/releases
Open Firmware Issues https://github.com/prusa3d/Prusa-Firmware/issues
Posted : 14/10/2019 4:51 pm
RE: Did the support chat fuction from the main page get removed?
You must be logged in to your store account.
Posted : 14/10/2019 5:30 pm
RE: Did the support chat fuction from the main page get removed?
Try another browser. Newer browsers (Firefox) do not seem to be compatible.
Posted : 14/10/2019 6:13 pm
RE: Did the support chat fuction from the main page get removed?
If you use PiHole as your DNS the chat windows will be blocked.
Posted : 15/10/2019 2:47 am
RE: Did the support chat fuction from the main page get removed?
If you use PiHole as your DNS the chat windows will be blocked.
So that's why. Thanks, was having the same problem and suspect one of my adblockers.
Posted : 15/10/2019 7:16 pm
RE: Did the support chat fuction from the main page get removed?
Add these three into your PiHole whitelist to restore the Prusa chat -
- cdn.livechatinc.com
- prusa3d.com
- prusaprinters.org
Posted : 15/10/2019 9:42 pm