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Clearance Delay in Customs ?  

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HappyKatz
(@happykatz)
Estimable Member
Clearance Delay in Customs ?

I have a combined shipment (filament / printer) that has been held up in customs here in the US.

The fedex message is:

Description provided is insufficient to classify commodity. Recommended action: Shipper or Importer must provide a more detailed description of goods.

It looks like they want more detail from Prusa, but they won't give me any more information than this.

Has anyone else encountered this problem ? How did Prusa resolve it ?

The Prusa chat support representative told me that the shipping folks would contact FEDEX and contact me, but I haven't heard anything yet.

Prusa Core One, MK4S w/ MMU3 (formerly MK4 / MMU3, MK3S+/MMU2), 2 Prusa MINI+, Octoprint. PETG, PVB, (some) PLA.

Posted : 13/08/2025 3:44 pm
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