3 x Prusament Spool voucher are gone?
Hello!
I tried to exchange my points for a 3 x Prusament Spool voucher today and got the message: "No voucher available, please try again later."
I haven't seen any announcements about this - is this a technical (IT?) problem or will it no longer be possible at all?
Thank you for help!
Best regards, Ed
Best Answer by Robert344Humphries:
Hi Ed,
Thank you for reaching out. It seems that the message you received is due to a temporary issue rather than a permanent change. According to recent announcements, the vouchers for 2x and 3x Prusament spools have been temporarily disabled due to low stock of Prusament materials. This measure is in place until manufacturing catches up with demand.
You should be able to try again later once the stock is replenished. I hope this helps clarify things for you!
RE: 3 x Prusament Spool voucher are gone?
You also posted this question in the stickied post about badges and rewards. Well if you had scrolled up and read previous posts you would have seen the following link to a twitter post https://x.com/printablescom/status/1749407665204191587 from someone else who had answered the same question where it was mentioned that rewards for 2 and 3 spools have been temporarily discontinued due to stock levels.
Although by now the definition of temporarily is being stretched out to breaking point.
RE: 3 x Prusament Spool voucher are gone?
Hi Ed,
Thank you for reaching out. It seems that the message you received is due to a temporary issue rather than a permanent change. According to recent announcements, the vouchers for 2x and 3x Prusament spools have been temporarily disabled due to low stock of Prusament materials. This measure is in place until manufacturing catches up with demand.
You should be able to try again later once the stock is replenished. I hope this helps clarify things for you!
RE: 3 x Prusament Spool voucher are gone?
Thank you Robert! I hope that it "a temporary issue rather than a permanent change"... 🙏😊