Uploads to Prusa Connect not working
 
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joe.m4
(@joe-m4)
Active Member
Uploads to Prusa Connect not working

I am trying to upload files to my printer via PrusaConnect.  For the past two days or so I have been unable to upload files.  I select to upload, select the file I want to upload and click "Open" but nothing happens.  I have completely closed the browser, deleted all site data for Prusa related sites, and still nothing.
This is Chrome v126 on a Mac M2 Ventura.   Anyone else having this issue?

Posted : 12/07/2024 9:48 pm
joe.m4
(@joe-m4)
Active Member
Topic starter answered:
RE: Uploads to Prusa Connect not working

UPDATE:  I got it to work but...   it's a terrible workaround.  If I go to the "Connect Files" link at the top, AND I open my browser dev tools, and from the Network tab make sure "Disable Cache" is selected, THEN it will successfully upload a file. 

Still can't upload from the Dashboard screen like I have always done.

Also, I have rebooted my computer since my original post and still seeing the same behavior.

Posted : 12/07/2024 10:07 pm
_KaszpiR_
(@_kaszpir_)
Prominent Member
RE: Uploads to Prusa Connect not working

Wipe browser cache/history for Prusa domain.

See my GitHub and printables.com for some 3d stuff that you may like.

Posted : 13/07/2024 5:59 am
joe.m4
(@joe-m4)
Active Member
Topic starter answered:
RE: Uploads to Prusa Connect not working

Yes, I mentioned in my original post that I deleted all site data for Prusa related sites from my browser.  This would include cache/history. 
This did not resolve the issue. 

Posted : 13/07/2024 1:14 pm
gnarledcardboard
(@gnarledcardboard)
Member
RE: Uploads to Prusa Connect not working

Same issue, I tried to clear my cache with no luck. I am able to use connect files, transfer to the cloud then transfer to printer as a work around.

Posted : 13/07/2024 5:32 pm
joe.m4
(@joe-m4)
Active Member
Topic starter answered:
RE: Uploads to Prusa Connect not working

@grnarledcardboard, I'm just curious, are you on a Mac as well?  Chrome browser?

Posted : 13/07/2024 11:03 pm
gnarledcardboard
(@gnarledcardboard)
Member
RE: Uploads to Prusa Connect not working

Yes Mac and Chrome. I just tried Safari and it works fine there. I am using Version 126.0.6478.127 (Official Build) (arm64)

Posted : 13/07/2024 11:09 pm
Rigormortis
(@rigormortis)
Member
RE: Uploads to Prusa Connect not working

same here on a intel machine worked fine last time I used it, now dashboard transfer of files doesn't work, and returns no errors.

but can ad files trough prusa connect

running windows 10 and chrome browser

logged out, back in. no luck did not try the cash history path though

Posted : 14/07/2024 4:13 pm
MarknTinka
(@markntinka)
Member
RE: Uploads to Prusa Connect not working

I had this problem too im using win11 Pro /chrome and nothing i tried would transfer so  i changed to firefox and it transfers no dramas so as im not a computer expert i think its a chrome issue . hope this helps

Mark Australia 

Posted : 15/07/2024 3:52 am
Antonio Fleitas
(@antonio-fleitas)
Member
RE: Uploads to Prusa Connect not working

I have run into this issue as well, my workaround has been to rename the file. There seems to be an issue with having multiple copies of the same file.

Posted : 13/09/2024 2:53 pm
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