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Qubiki 3D
(@qubiki-3d)
Eminent Member
Something went wrong error

Hello do anybody have today an error with prusa connect ? When are you trying to start print theres a blank page with error something wrong happend you will be redirected ?. 

Posted : 22/04/2024 6:36 pm
Glad_Russkamrad
(@glad_russkamrad)
New Member
RE: Something went wrong error

The same problem

Posted : 23/04/2024 8:22 am
Tojik
(@tojik)
Member Moderator
RE: Something went wrong error

hm, weird, is it intermittent or happening all the time?

Posted : 23/04/2024 12:32 pm
Glad_Russkamrad
(@glad_russkamrad)
New Member
RE: Something went wrong error

the first time, and the login does not happen

Posted : 23/04/2024 12:45 pm
Glad_Russkamrad
(@glad_russkamrad)
New Member
RE: Something went wrong error

the website opens from a smartphone, but it is impossible to start printing

Posted : 23/04/2024 12:50 pm
Glad_Russkamrad
(@glad_russkamrad)
New Member
RE: Something went wrong error

the problem was solved by clearing the cache

Posted : 23/04/2024 1:22 pm
Erpud
(@erpud)
Member
RE: Something went wrong error

Try changing the language to English. It seems to be an issue with some languages in Prusa Connect. I had the same problem with German, but after changing to English it works just fine for me. I already reported the issue to the support.

Posted : 23/04/2024 1:56 pm
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Qubiki 3D
(@qubiki-3d)
Eminent Member
Topic starter answered:
RE: Something went wrong error

I have this all the time from 2-3 days i cannot use Prusa Connect to start prints. It's not working on 2 of my MK4 and one MK3S+

Posted : 23/04/2024 5:57 pm
Qubiki 3D
(@qubiki-3d)
Eminent Member
Topic starter answered:
RE: Something went wrong error

Okay changing to english language fixed it. But even when i cleared cache the polish page still is not working for me atm

Posted : 23/04/2024 5:59 pm
Tojik
(@tojik)
Member Moderator
RE: Something went wrong error

Hi, sorry, i have trouble replicating this, is it still an issue? Can you provide a set of steps to take? Depending on the specific way you start a print, different things happen. I would have to tesk at least four scenarios this way. Thank you

Posted : 24/04/2024 1:45 pm
Erpud
(@erpud)
Member
RE: Something went wrong error

Hi, for me the error occurs, if I have selected German as language in Prusa Connect. But I can also replicate it with Polski, Italiano and Español. It doesn't matter if I open Prusa Connect via PC or Smartphone. Everything works fine, I can control everything, movement of the printer, setting the temperatures of the printer. But as soon as I click on "print" of any file there is a message: something went wrong, you will be redirected. Normally after clicking on "print" there should be a small pop-up window, and you can select, if you want to print immediately or to a specific time,... And in English or Čeština it works, but not for the other languages.

For me the error occurred with my MK3S+ and a Raspberry Pi 4. But I already reinstalled prusalink on the Raspberry and also rejoined the printer to Prusa Connect. I also switched between WiFi and LAN, but always the same result.

I can share screenshots later. At the moment I can't test it because both printers are printing.

Posted : 24/04/2024 4:17 pm
Qubiki 3D
(@qubiki-3d)
Eminent Member
Topic starter answered:
RE: Something went wrong error

For me issue was fixed. I didnt use Prusa connect for 2 days. Only I was puloading files via prusa link and today I tested with langugage polish and all my printers are working again 🙂 with prusa connect in my native language

 

Posted : 25/04/2024 8:50 am
Reinhard.Poelzleithner
(@reinhard-poelzleithner)
Member
RE: Something went wrong error

Hi,

I currently have same Problem with one of my two printers as described by Erpud.

It first occured when I was creating a folder via Prusa Connect. Since the I can't view the files via PrusaConnect.

Language is set to English and browser cache was also cleared.

Is there any solution available yet?

Kind regards,

Reinhard

Posted : 13/09/2024 10:13 pm
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