PrusaLink photos do not make it to PrusaConnect
 
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[Solved] PrusaLink photos do not make it to PrusaConnect  

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sto
 sto
(@sto-2)
Eminent Member
PrusaLink photos do not make it to PrusaConnect

Hi there! 👋🏻

I have a fairly standard setup, with:

  • Prusa i3 MK3S (3.12.2-5713)
  • Raspberry Pi Zero W + Pi Camera
  • PrusaLink 0.7.0rc3

It worked well for a while. Over the weekend, I unplugged the printer to upgrade to MK3S+, and now I've plugged back in, I'm not getting photos in PrusaConnect anymore.

I confirmed that PrusaLink is taking photos every 10 seconds and showing them, but in PrusaConnect, it's been saying "The image is more than one day old" since I started printing a couple hours ago. I didn't do any software change to my setup, and I've confirmed that hardware is still working and connections are good. Is something still wrong with PrusaConnect? (I haven't had any "Network error" today though.)

Best Answer by Tojik:

Hi, well, it would be the first time that has been an issue. So all I could think of would be to switch the sending off and after a few seconds, switch it back on. Other than that, I'm really not sure. Connect is still having problems, the issue is 99% not on your side. Sorry

Posted : 24/04/2023 12:22 pm
sto
 sto
(@sto-2)
Eminent Member
Topic starter answered:
RE: PrusaLink photos do not make it to PrusaConnect

(I haven't had any "Network error" today though.)

I guess I spoke too fast...

I just started getting "No Internet access" and "Error 4xx" messages on the printer...

Posted : 24/04/2023 12:30 pm
Tojik
(@tojik)
Member Moderator
RE: PrusaLink photos do not make it to PrusaConnect

Hi, well, it would be the first time that has been an issue. So all I could think of would be to switch the sending off and after a few seconds, switch it back on. Other than that, I'm really not sure. Connect is still having problems, the issue is 99% not on your side. Sorry

Posted : 24/04/2023 12:45 pm
sto liked
sto
 sto
(@sto-2)
Eminent Member
Topic starter answered:
RE: PrusaLink photos do not make it to PrusaConnect

switch the sending off and after a few seconds, switch it back on

I tried, and now I'm getting a different error:"The snapshot is not available".

Oh and now it's back to "This image is more than 1 day old".

Connect is still having problems, the issue is 99% not on your side. Sorry

No worries, I understand Link and Connect are still beta, just thought I'd report it. Knowing that it's probably not coming from me is all I need at the moment, thanks for your quick response, and good luck continuing your work on it. You're doing a great job! 👍🏻

Posted : 24/04/2023 12:50 pm
sto
 sto
(@sto-2)
Eminent Member
Topic starter answered:
RE: PrusaLink photos do not make it to PrusaConnect

Update: it seems to be working now. 🎉

Posted : 25/04/2023 7:40 am
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