RE: Prusa Connect Keeps Showing Printer is Offline
So far this morning Prusa Connect has been working for me, no issues. Hopefully it stays like that. 🍺
RE: Prusa Connect Keeps Showing Printer is Offline
Same. Connect is now working again when I checked on it this morning.
So far this morning Prusa Connect has been working for me, no issues. Hopefully it stays like that. 🍺
RE: Prusa Connect Keeps Showing Printer is Offline
It's odd that it affects some & not others. Wonder if it's related to the version of Wifi hardware are in people's printers.
Same for me. But this behaviour is the same ever since I bought the printer ( January 2024 ).
RE: Prusa Connect Keeps Showing Printer is Offline
Operational as of 9PM PST today. However, all files have been mysteriously deleted from my USB memory stick. Weird.
RE: Prusa Connect Keeps Showing Printer is Offline
Still an issue today (4th August) on latest alpha firmware on MK4S, mini+ and core one, on both wifi and Ethernet…
RE: Prusa Connect Keeps Showing Printer is Offline
To anyone that has this issue. I ended up emailing their app support. “[email protected]” and they were able to resolve the issue. Based on the way it was fixed I don’t believe this is an issue that will be resolved by a firmware update.
RE: Prusa Connect Keeps Showing Printer is Offline
delianides; could you elaborate on how it was fixed or the root cause?
RE: Prusa Connect Keeps Showing Printer is Offline
Same thing is happening with me. It cuts off early in the printer cycle and does not come back on. Prusa Link still works fine.
RE: Prusa Connect Keeps Showing Printer is Offline
I emailed [email protected]. They had to clear out the phantom printer. I ended up also removing the active printer because it never displayed any printer stats like temp or time remaining. I re-added the printer and all is well now.
RE: Prusa Connect Keeps Showing Printer is Offline
I thing, the firmware update will fix that...
Read the comment to the upcomming firmware update
https://github.com/prusa3d/Prusa-Firmware-Buddy/releases/tag/v6.3.5-alpha
RE:
Hello, I can confirm the problem exists in version 2.9.4. There was no problem before the update.
(MK4S)
Pozdrawiam
RE: Prusa Connect Keeps Showing Printer is Offline
Just sad. At least a year with this bug and it's still going on. Not sure why I paid like $1200 for a core one when I can't even print consistently on my local Wi-Fi connection.
RE: Prusa Connect Keeps Showing Printer is Offline
Hi,
I have a core one with same problem.
I have solved it to change it to a ssid with only 2.4 ghz.
Prusa core one and dualband wifi is not a good match.
Connection delay now solved.
Greetings,,
Walter
RE: Prusa Connect Keeps Showing Printer is Offline
Same with me. Works fine for weeks, suddenly after finishing one print and loading the next - connect requests log in credentials, o.k. boring but can be done, but printer remains offline.....
Its somehow hard to understand, that my 10 year old ink jet printer never fails to connect to home network, but the new core one can't stay stable on the network.
Its about time to fix this - other devices apparently can do that without hassle, and without tinkering with "fixed network address", which I have done already, apparently without success.
Not sure how to solve that - re-registering the printer again?! Would be now the third time since October last year.
Klaus
RE: Prusa Connect Keeps Showing Printer is Offline
Same here. CAmera work well on the core one, but the printer is offline most of the time. Kind of sad for that price.
RE: Prusa Connect Keeps Showing Printer is Offline
My new Core1+ just now showing offline.
Printer is connected to the wifi no problem,
Printer LCD is reporting Prusa Connect Server Error.
I just printed a part about 30min ago without issue, and now printer is showing OFFLINE, although its clearly connect to the wifi and internet.
RE: Prusa Connect Keeps Showing Printer is Offline
As of 17:00 PST I still get a server error when trying to connect from the printer. Oh well, switching to PrusaLink for now.
RE: Prusa Connect Keeps Showing Printer is Offline
My Mk4S has been dropping into "Offline" status in PrusaConnect for the past few days. Up until now (1720 PDT 20260302), power-cycling the printer has been sufficient to kick PrusaConnect into recognizing that it's live, but that has stopped working, and PrusaConnect is stubbornly showing my printer as offline. I've tried logging out of my account and back in, closing and re-opening Prusaslicer, and logging out then closing and re-opening Prusaslicer and logging back in, and it still shows my printer as offline. With w531t4's post back on January 4 of last year saying that it's a 'known issue' and is being worked on, it appears that whatever solution was worked on has not yet been resolved satisfactorily.
RE: Prusa Connect Keeps Showing Printer is Offline
With w531t4's post back on January 4 of last year saying that it's a 'known issue' and is being worked on, it appears that whatever solution was worked on has not yet been resolved satisfactorily.
Web server is down (or something). Stuff happens. They'll "fix" it and at some random time in the future it will go down again. Just have to wait it out. Meantime use PrusaLink.
RE: Prusa Connect Keeps Showing Printer is Offline
Its amazing that the known issue is still happening. My Mk4S is litterally 15-16 cm from my router. 5GZ 6GZ 2.4GZ no change. The printer is connected, it has an address. I see it on my network just fine. But prusa connect still shows offline. Technology sucks sometimes. Hopefully there will be a fix soon.