Buddy3D camera stuck ??
I followed the tutorial precisely to install it on my CORE-ONE printer, without any success.
Twice, by pressing for one second, I managed to hear the voice indicating that the camera was entering pairing mode. Despite using a simple Wi-Fi name and password, I was never able to complete the pairing.
I then turned off my printer and tried again today. No sound came from the camera indicating pairing mode.A long press also has no effect.The camera remains silent, although the green LED stays on. Nothing appears in the PRUSA CONNECT interface.
I originally ordered this camera along with my CORE-ONE at the end of January. I had to cancel that order because it was delaying my printer shipment.I then re-ordered the camera separately, assuming it was the best option available.Unfortunately, after waiting since late January, the camera does not work. I don't know what to do anymore.
Can you assist me?
Thank you in advance.
Sincerely,
RE: Buddy3D camera stuck ??
I have a very similar issue. I managed to connect it once, but after restarting the printer the camera won't connect anymore. No sound, only a steady green LED and the reset button does not work.
I chatted with Prusa and they sent me a replacement camera, but the new camera behaves exactly the same.
Did you find a solution?
RE: Buddy3D camera stuck ??
I had the same experience. Connected with support, they indicated attempting to load firmware from the card slot would not resolve this issue and are sending out a new camera.
RE: Buddy3D camera stuck ??
New camera had the same issue after scanning the QR Code. Luckily the 3.1.0 firmware is now out and can load it via MicroSD Card, formatted as FAT32 with the firmware file loaded, and powering on the camera, after a minute or so, it recognized there was new firmware and updated and connected to Wi-Fi without having to reconfigure.
- Download here: https://connect-ota.prusa3d.com/file/cam-3.1.0.tar
- Rename file to `cus_update_ota.tar`
- Format MicroSD Card as FAT32 and copy tar to card
- Power off Camera
- Insert Card
- Power on Camera
Camera will announce when firmware is updated and when it connects to Wi-Fi.